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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Delete virginmedia.com email address

I haven't been a customer of Virgin Media since 2019 but my @virginmedia.com email address is still available to use and it has now been hacked. Please can you advise how I can delete this account.

Mavm2019 by Joining in
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  • 4 replies
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''Profile Device''

I attempted to log into emails via VM website. Took forever; once clicked which address I wanted into, got the above message - profiling device. It was the same when using my mobile phone. I have ntlworld and virginmedia email addresses - same for ea...

AK222 by On our wavelength
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Not able to access my email

I have a TV/Broadband package with Virgin through which both my wife and I have our own @Virgin.net email addresses.  I also have an @ntlworld.com, which is only used as a login for checking my bill and managing my account.   Around last Tuesday (6 F...

Resolved! Question re moving house - email account concerns

I have over a year left on my current contract. We are trying to buy a house that is subject to probate. So we may end up selling our current house and having to move into temporary accommodation for a number of months till probate is granted. My que...

brockett by On our wavelength
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Resolved! virgin.net e mail orphaned from broadband supplier

I was a virgin user when dial up was the only internet provision. I have been using the email service since then. I do not believe I have received any indication that the service was time limited, when I was moved from dial up to broadband, or more r...

Haven't Been Able to login to email for over a year

My Email:[REMOVED] I have been completely unable to login to this email for over a year at this point and VM Phone support have been incredibly unhelpful to the point of fobbing me off to a paid support service because they are confused what i am ask...

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Resolved! VM mail is OK but Thunderbird I cannot login

I use my Virgin Media email as standby, using Mozilla Thundebird as my main email, emails are fine on the VM and also on my mobile phone, but I am unable to login to Thunderbird for some reason.We may have a little trouble with this because I am from...

Stopping phishing blackmail emails?

For some time now, I have been receiving weekly(ish) phishing blackmail scam emails saying he (the scammer) has taken very dodgy webcam footage of me, and will share with all my friends on family on social media unless I pay bitcoin to an untraceable...

thsc04646 by On our wavelength
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