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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Syncing VM Mail to Outlook

Until recently my VM Web Mail was in sync with my Outlook client. However for some reason Outlook now only shows emails received and sent for the last month or so, and none of my historic emails which are still held on the VM email.Can anyone help me...

Farnaby by Joining in
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  • 8 replies
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How to delete a primary email address?

HelloMy mother passed away last year. Her virgin media account has been closed & finalised. 90 days has elapsed since all this was done. However, her e-mail address (an ntlworld account) is still showing as active. How do I get it deleted for good?Th...

Phil57 by Joining in
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Not able to access my email

I am having the same exact problem as described here.It is now two days that I've not had access to my emails with devastating consequences. It will appear I am not alone.  Can someone please help. @Roberthill0 are you able to help, please? It appear...

s_scribe by Joining in
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big problem with an old email address

Hi,I have a problem concerning an old "@virgin.net" email address. I haven't used this address for many years and I believe it may no longer be working. I have the password but it doesn't seem to work. The problem is that this is the email address th...

Email addrssss and trying to change passwordsq

Hi my daughter had trouble signing into her ntlworld email address on a new device, I forgot my password and with my daughters email address all that happened was not being able to change the password and it changed the email address to my Gmail acco...

change email password

Can someone tell me how I can go about either recovering my email or changing my password for my main email address please?Thanks.

Email help urgently please, emails so alow to come in!

Today I noticed a shortage of expected emails. I realised then, that even though refresging ok none were comming in. It was the lack of my usual spam emails that alerted me. Other emails, receipts and amazon etc are taking anywhere from 10 mins to co...

ntlworld.com email not working

My ntlworld.com email that I've had for years is now not working...approx a week.I use this email for private and business email and have a lot of saved important emails.I desperately need it back if anyone can help?This keeps coming up (below)...mys...

KB510 by Tuning in
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  • 23 replies
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Nasty blackmailing email

Someone emailed me to say they'd hacked my email account and were going to send malicious emails to all my contacts, or use AI to generate stuff to post stuff online etc etc, unless I paid bitcoin into their bank account within 48 hours. I can't reme...

HG65 by On our wavelength
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Resolved! Blueyonder and VM account issues

I have had my Blueyonder account for 25+ years.  it was working fine up until 5pm today.  I am a Virgin Media customer and have been for the same time period.i access my account via mail app on my iphone.  i tried to access my emails via the VM accou...

Selby287 by Just joined
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  • 1 kudos