Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Suddenly every time I try to access my Blueyonder email account on the Virgin website I get a 403 Forbidden message. I reported it today by phoning Virgin but they didn't have a clue why it's happening or how to correct it. The person I spoke to was ...
The Sent emails from my ntlworld email account have mostly all disappeared. I can only see the most recent ones from a month ago. The previous 10+year's worth have gone / no longer visible. This has happened in the last couple of days.Can they be re...
Hi there. I received an email claiming to be from the virgin media Web team. I have attached it below. The thing is, is that I haven't had any conversations with anyone regarding volt so I'm not sure if this is even a real email or it's a scam. Pleas...
xactly same thing has happened to me! I have had a virgin.net email address for over 30 years. 2 weeks ago I went to login and got a login error. I could not reset my password without entering a new email address so they could send a verification cod...
Hi I’m having the same problem. I used to be a Virgin customer but left over a year ago and want to delete a number of obsolete ntlworld email accounts. Please can you help?
HiI recently bought a new mobile. I wanted to tidy up my whole phone setup including emails.I use an old ntlworld.com email address but have always kept on top of the correct virginmedia.com servers settings, IMAP etc. Over the years I have added my ...
I want to change my passwords on my email addresses but I can't find them the way Virgin has changed this site.Can anyone point me in the right direction please?
I recently upgraded Microsoft Outlook, but had to re-submit passwords for 2 Virgin email addresses. I've forgotten the password for one of them - a virgin.net address. In VM mail, it's a secondary address but I can't access it there either. Help plea...
Hello,I have found on Friday I was unable to log into my web mail with my "ntlworld.com" email address even with the right password. I discovered virgin media had updated my email log on to a gmail account I have.I am now trying to migrate away from ...
Hi,Hopefully someone can help. My primary email for about 20 years has been an @ntlworld one, however a few days ago I started getting an error message when trying to access.I've tried Outlook on my Laptop, the Mail app on my iPhone and by logging in...
