Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, for the last 48 hours, I have been able to receive emails but unable to send on either of my virgin/Blueyonder emaiaddresses. screenshot can be provided if required, doesn't matter whether I'm using my smartphone or MacBook.Any ideas pleaseJoe
As requested by Mod Team. posting again re the issues. Support team say they were resolved, but they're ongoing here. Since Thursday evening, cannot access mail - server unreachable/ time out messages. Have tried various browsers, devices, password...
hi I am getting spam emails quoting the password on id.virginmedia.com - not the virginmedia password that i use to sign in with. How can I change the id.virginmedia.com password to prevent this? The password reset options available seem to be for th...
I have 3 devices connected to my virgin webmail account using outlook. All of them receive/sync new emails in the inbox of each but sent mails do not show up in the sent folders though they have been successfully sent. ie if I send an email from the ...
Does anyone have a phone number for the email team? My Ntlworld email address stopped working yesterday and there are no options in my account for resetting the password (as per instructions). The NTLWORLD is my primary source of communication. Thank...
On 6th February 2024 Virgin locked me out of my Virgin email account, no idea why, there was no security threat according to Virgin 150 experts. It said.......... Your Virgin Media Mail account is currently unavailable This is either because your Vir...
Can someone confirm if it is possible to move legacy email addresses (primary and secondary) to a new virgin media account?The old account was disconnected last month. Have received conflicting information during the several phone calls with VM over...
Been having a ton of junk mail last few months. Really obvious stuff all similarly formatted 'you have won a ninja air fryer,' etc.Why is this obvious junk not getting filtered by VM?
I have a problem with my android devices not sending emails on wifi, incoming mails are fine but nothing going out.Started a week or so ago and nothing seems to fix it. reset the hub twice and restarted my phone and tablet umpteen times. Laptop on wi...
Tried to do what previous posts on this subject has suggested but as no longer a virgin media customer. cannot log into my account to delete my old ntlworld email account. Any helpful suggestions?
