Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have just been moved onto Virginmedia's new Outlook client. The folders and settings all appear to have switched over ok - accept I cannot access the old clients archive folder where I used to store a lot of old emails. Does anyone know how I can a...
I have an @ntlworld.com address as a secondary account, and use Outlook with an app-password to access email. All works well.I also have a password from before the app-password was established that I could use to log in to view webmail.I am unable to...
Hey everyone having a bizarre issues where I can't send emails on my main pc via outlook. Checked all settings and everything is fine, if I send via my phone I have no issue but I'm doing so via WiFi, so it can't be that my IP has been blocked (as ot...
My Ntlworld email account has been hacked, as a result I've lost control of my facebook and X accounts, but in truth I used them very little. I have successfully removed the ntlworld email from all my accounts and websites I was registered on and ver...
Trying to help out an elderly 80+ friend who is on dialysis - today someone gained access to his contacts or email account and sent out emails from myfriend@ntlworld.com to a number of contacts asking for them to buy a £200 apple gift card. The reply...
Been having issues with the ntlworld email address for ages now; still unable to get access. Tried resetting again today but it is asking a security question that i don't know the answer too now (been many many years since I made it) is it possible t...
Trying to report a scam email that landed today (via the VM servers!) but VM won't let me forward it to the Royal Mail official scam address.
My wife’s email , an ntlworld.com address had been locked by VM. A crazy thing to do if you also don’t tell anyone. I need to change the password, but I will also have to use another email address to do so .So I think I get that and can probably do ...
I need to delete old blueyonder email addresses that are no longer in use, but keep receiving emails even though that account was closed a couple of years ago. Other people on the board seem yo have received help here. Thanks.
Suddenly my wife's personal email folders can no longer be found.They still show in the email client but are greyed out so are inaccesible. Checking at the virgin back end, the folders cannot be found. Please sent me a PM so I can provide further det...
