Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Account reading The entered credential or authentication information does not work or are no longer accepted by provider. Please change them. Get error when try to change
Hi,Been working perfectly well for years, suddenly error messages and won't connect. What has Virgin changed? Thanks for any help offered.Steve
Will my ntlworld email account ever get fixed?
Since the latest mail issues i cannot access my secondary email @virinmedia.com getting response The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.Dont have a problem with pri...
I am still having trouble accessing my email account. I have logged into Virgin media without any issue but when I select 'Sign Into Your Mail Account' i get the following:-Your Virgin Media Mail account is currently unavailableThis is either because...
Webmail. I am now receiving emails for my main account but not for my secondary accounts?I have tried different browsers.There are exclamation marks against both secondary accounts? I also get "Validation of server imap.ntlworld.com failed due to inv...
In light of the delays in the recovery of historic emails and the possibility that they may be lost for good by VM, I would like to use a backup I have kept of my emails from the day before they were lost by VM. However, whenever I reinstate the emai...
Hisince an Virginmedia email maintenance several days ago i cannot login to my NTL/Virgin mail accounts through Thunderbird but can access them through webmail or via my phone . Tried on several PCs but they will not accept the password or config . A...
Was working fine until yesterday but now getting the following error message when I try to send an email from Outlook using my virginmedia.com account Task 'Bernard - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection...
I have hotmail, gmail, virginmedia and ntlworld email accounts. The hotmail and the gmail accounts work but the virginmedia and the ntlworld accounts show "Syncing..." and never seem to sync. I'm getting very disheartened with these ongoing email pro...
