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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Secondary email address not accessible

Since the latest mail issues i cannot access my secondary email getting response The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.Dont have a problem with pri...

Lozzer18 by Tuning in
  • 6 replies
  • 1 kudos

Email Account is still locked

I am still having trouble accessing my email account. I have logged into Virgin media without any issue but when I select 'Sign Into Your Mail Account' i get the following:-Your Virgin Media Mail account is currently unavailableThis is either because...

MAHULB1 by Joining in
  • 12 replies
  • 0 kudos

Recovery of historic VM Emails

In light of the delays in the recovery of historic emails and the possibility that they may be lost for good by VM, I would like to use a backup I have kept of my emails from the day before they were lost by VM. However, whenever I reinstate the emai...

sjeyers by Tuning in
  • 4 replies
  • 0 kudos

Email on PC not working but ok on phone

Hisince an Virginmedia email maintenance several days ago i cannot login to my NTL/Virgin mail accounts through Thunderbird but can access them through webmail or via my phone . Tried on several PCs but they will not accept the password or config . A...

dodgey1 by Tuning in
  • 9 replies
  • 1 kudos

Outlook e-mail error (0x800CCC1A) :

Was working fine until yesterday but now getting the following error message when I try to send an email from Outlook using my account Task 'Bernard - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection...

Resolved! Outlook failure to sync

I have hotmail, gmail, virginmedia and ntlworld email accounts. The hotmail and the gmail accounts work but the virginmedia and the ntlworld accounts show "Syncing..." and never seem to sync. I'm getting very disheartened with these ongoing email pro...

Andy_Kay by Tuning in
  • 10 replies
  • 1 kudos