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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Re: How do I close an ntlworld email account?

Hi there, I too have an ancient ntlworld email address that I have previously tried (and failed) to have closed.  I am still getting old work colleagues emailing it, expecting me to respond.  It is costing me money.  I have tried to set up an auto re...

Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by On our wavelength
  • 4591 Views
  • 34 replies
  • 1 kudos

Please close my Virgin email account

I left Virgin in December 2023 and my primary e-mail is still working. I'd like it to be completely closed and all my private, personal data to be removed from your systems

Resolved! Locked out of email

I have had no emails come through ios Mail on my phone/iPad/Mac since last night. I havetried to log in to my email account through the VM homepage  and got this~ • Help ‹ Virgin Media Mail UnavailableYour Virgin Media Mail account is currently unava...

cathie by On our wavelength
  • 5241 Views
  • 13 replies
  • 0 kudos

Need to get access to old blue yonder email id

Hi I'm trying to help a friend/colleague.She was originally with blue yonder and is still with virgin media as ISP.  Until about 2 years ago she used her blue yonder email account.  She then set up a gmail account and stopped using the blue yonder id...

oldmike by Joining in
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Resolved! Email Outlook Express

Hi, I have been using Outlook Express on Windows XP to recieve my emails. On the 16th April 2024 I was unable to receive them on any of my accounts. Have the settings changed?The error is Your server has unexpectedly terminated the connection. Possib...

User247 by Tuning in
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  • 4 replies
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Resolved! Entering 3rd party generated App Password

I am trying to set up a new virginmedia VM account on Microsoft Outlook 2019 on my new computer.I am lead to believe I need to generate a new App Password using a 3rd party app.I have gmail account so I am trying to use that.I log in to my VM account...

Lost access to emails, showing error (Code: DEF01)

Hi,I have lost access to my email account that I have had for 20+ years.I was looking to improve the security by changing my password however when I tried to do so it was insisting I change my sign in email address.After setting the new sign in email...

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