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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

How to get ntlworld email moved to my current virgin media account

Hi, I have two ntlworld email accounts that we have been using for around 20 years which we've recently lost access to. I have a virgin media broadband account but realised the emails were linked with a previous account which closed. How can I get my...

kirree by Joining in
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  • 1 replies
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Resolved! I can't access Virgin Media Mail

Hi all,I have had months of trying to resolve my issues with Virgin Media Mail, through Live Chat and various troubleshooting attempts, but I am getting nowhere.I have a main NTL e-mail address and 3 other Virgin Media e-mail addresses, which I assum...

My email account has been hacked

My email account has been hacked. I kept changing the password of my Virgin Email Account for the last 3 days but people are still able to log into my VM account. They have already changed my Facebook and Microsoft account password, changed my Instag...

HT4 by Joining in
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Problem sending email from desktop

Since yesterday, I've been unable to send email from my desktop client. (I'm on a Mac.) I can send email from my phone and from webmail.The message I receive says: "The sender address [my email] was rejected by the server smtp.ntlworld.com.The server...

Kim_T by Joining in
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  • 9 replies
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My wife cannot acces her @ntlworld email account

HiMy wife cannot access her @ntlworld.com email account.This is a secondary account , as Im the main account holder.I used to be able to log in and change the password easily, now I cant, it only gives me the option to delete the account.Whats going ...

Unable to access my virgin media emails

I have tried & tried all day yesterday to get my emails, I can get onto the virgin media website without a problem but getting my emails it's completely different. I got a message telling me to put in a different email address which i did .I  had a G...

rocker1 by Tuning in
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Desperately need help to acess emails trying all day !

Please can anyone help I've been trying everything to get my emails. I've had a message that my email account is locked. It's getting stressful ,I only have my mobile phone no laptop ,tablet etcThanks to everyone in advance

rocker1 by Tuning in
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