Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
As per title, email has gone down again, ''This site can’t be reachedmail2.virginmedia.com took too long to respond.Try:Checking the connectionChecking the proxy and the firewallRunning Windows Network DiagnosticsERR_CONNECTION_TIMED_OUT'' Also, chro...
Hi allMy wife received one of those spam emails saying that they have her email password and want £500. I have spoken to Virgin media twice now after finding out that the email account had been disabled now but getting nowhere getting it enabled ag...
Hi hope someone can help.I have a couple of virgin email addresses which i use. I used to be a customer but had to leave but was told i could keep my emails going if i am actively using them.I am having issues trying to log on via the web app.When i ...
My neighbour is 88 & cannot access his NTLWorld email. I've been trying to help him.He's tried to login via VM webmail using his NTLWorld email address, no luck, then tried the password reset but it does not recognise his NTLWorld email address.He's ...
Hi, I am getting an age old problem again! I have signed into my virgin media account on my Mac but there is no sign of the ntlworld login page? I also tried yesterday on my daughters Microsoft pc and still I could not find an ntlword login page? Ple...
For a few weeks now e-mail access has been very hit and miss. The server not up to scratch especially with ntlworld e-mail addresses. Is there any hope it being sorted for once and all?
Same here. It's very intermittent. So annoying when I've been trying to send proofs back and forwards to printers for funeral order of service!
Starting today 28th March 2024 every time I try to send a message from my virgin mail box I get this error, regardless of the content of the messageSending of the message failed.An error occurred while sending mail. The mail server responded: SPAM Co...
Good morning.For several weeks I have had nasty looking virus alerts on my pc purporting to be from Firefox. I am worried that they are malware, so I have not clicked on "close" or "dismiss" in case they are a link. I can ignore these messages, but I...
Hi, I was locked out my email account and got access yesterday, 2o/03/24 by creating a 3rd party email account. I then got access to my email. Unfortunately I was then locked out later in the day. I have tried to rest my password and then tried to re...
