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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

no longer access my blueyonder account

I do have a current VM account and a email address but can no longer access my blueyonder account. I have tried webmail but to no avail. Can anyone help me gain access to my old blueyonder account, please. This  VM community is set up...

DavidWhe by Tuning in
  • 2 replies
  • 0 kudos

Deleted emails popped up again

About the last weeks deleted emails appeared in my account today.  I've deleted them again.  Just wondered if this happened to anybody else?

Deleting Email addresses

Can anyone from VM assist me in deleting my primary and secondary VM email addresses? i deleted them last March/April time, but still getting a lot of spam mail I cancelled my VM subscription also back in March/April, and now cant get access on the O...

Ray-c by Joining in
  • 1 replies
  • 0 kudos

Access to ALL email details in my account

Previously, I logged onto Virginmedia and could see all email addresses in my account. I could also change the passwords there. Why can I not find this list (of four email addresses)?I have downloaded the app onto my phone but do understand why I nee...

allarg01 by Joining in
  • 2 replies
  • 0 kudos

Keeping Webmail, disconnect other services

I'd very much appreciate some help please.Recently I have been admitted to nursing care and will no longer be able to return home. Since admission here I have been able to access my emails using Virgin webmail tethered to a tablet via my mobile phone...

Relko53 by Joining in
  • 1 replies
  • 0 kudos

Unified Emails

I have three email accounts and have set up unified email. However, when I use Webmail, I can only see one account. The other two have a status of "account is disabled". I have to log into each account separately to view emails.Has any one got any id...

allarg01 by Joining in
  • 6 replies
  • 0 kudos


I’ve been sending emails all day with no problem Now when i tried to reply to one i got an error messageCannot Send MailThe username or password for"" is incorrect.i really hope this doesn’t mean I’ve been locked out of my account...

liz30538 by Superfast
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  • 0 kudos

Deleting old ntlworld email that was hacked

I have an old ntlworld account that was recently hacked and I'd like to get it deactivated and deleted. Can a member of the team please contact me to get this resolved?Thanks.