Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Good morning everyone,Firstly, I must apologise to you all because I can see from lots of previous posts about this very subject that this issue has been kicking around for years and I have spent many hours trying to source a solution for this issue....
My blueyonder account was active until Saturday when all of a sudden it stopped allowing send or receive.I moved from virginmedia 6 years ago.I cant resync, I cant sign in. A lot of stuff goes here. What has happened and what can I do to rescue?I hav...
Hi, my ntlworld email, which I have had for over 20 year has been hacked I need to change the password as I wish to keep it.Currently I do not have a Virgin Media account.Please can someone advise what I need to do.Many Thanks
I have a very old low use virgin email account that has been hacked by scammers and need deleting. How do i do this when i don't have a virgin media account?
I have an old ntlworld email address that is now hosted by Virgin. For some reason some of my emails are not coming through. I am receiving most of them but some of my contacts are finding that their messages to me are bouncing back with a message sa...
I have had my blueyonder email address for about 15 years, and I understand it is linked to my parents VM account for broadband/ TV which I will need to keep that way to avoid the account being orphaned.A month ago I stopped being able to access my e...
Ok. So for the second time in a year, Spamhaus are blocking emails I send from my work email address. I am not spamming anybody and need the email account to work fully in order to work. I currently have to use my phone as a hotspot which isnt ideal....
My ntlworld email account was hacked in March & I changed myvirgin media password in March and the problems appeared to go away. Last month someone has used the account to order goods and last night the Virgin security team blocked the account. The i...
My partners email account that is linked to our Virgin Media account has suddenly stopped working this afternoon, each time she tries to access it, it gives the message 'Your Virgin Media Mail account is currently unavailable'. This is a Blueyonder a...
Hi. I keep getting spam where the first part of the sender's address is different every time with a row of random numbers and letters, but the domain after the '@' is always the same. The domain is @berkon.com. I made a filter rule but it doesn't wo...
