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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Unable to access secondary email mailbox

Hello, I have had a secondary mailbox for a number of years and use it as my primary email account for business emails, jobs etc. I currently have it connected to my Outlook application, and have been using it primarily like this for a number of year...

NTLWORLD.COM Email Password Reset

Hi,I have suddenly had my NTLWORLD email saying that my password needs resetting.  I have tried following the instructions online but due to the account being old I don't have a security question to answer and therefore it just shows as blank.  I am ...

asn22 by Joining in
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  • 14 replies
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unable to access blue yonder account

Yet again my emails are unaccessible I was using emails yesterday up until the afternoon when I suddenly had a pop up saying I needed to add my password to my email account. Im using the correct password and it just keeps coming up with an error mess...

MandyHH by Joining in
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  • 2 replies
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Blueyonder Email Not Working and Unable to Download to Outlook

Yes, we've been having the same issue since last Tuesday. My husband and I have had this email address for at least 20 years. It's our main one and we use the MS Outlook app. My husband had talked to them twice this last week to try and get it resolv...

Railly by Joining in
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  • 6 replies
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Locked out of email account. Noone will help 😡

I got a new phone last week and transferred all of my apps and info across to the new phone. Unfortunately virgin mail didn't work and I needed to log in. My wife and I both tried to log on and it would not let us in. Then we got the following messag...

Resolved! NTLworld email account hacked and unable to change password

My ntlworld email account has been hacked and I am unable to log in to it on laptop or phone so unable to reset the password.Emails are going out to contacts not sent by me but how do I fix it if I can't change the password and how compromising is th...

Statler by Tuning in
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  • 13 replies
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Resolved! Password not being recognised

I use an email client (Apple Mail) to send and receive emails.  For the last 2 days I’ve been getting an error message that my password is missing.  I checked the settings and it was there for sure.  I reviewed queries on here for similar issues and ...

rosneath by On our wavelength
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  • 5 replies
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Blueyonder Hacked

My Blueyonder email account was comprimised and sent emails to everybody in my contacts, now I am able to send from the account in Outlook but do not recieve any new emails.When I try to log into the account online it does not accept the password and...

PeterHew by Joining in
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  • 2 replies
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Resolved! Email address not cancellef

I left VM several years ago but my @blueyonder .co.uk address has not been deleted. I am receiving phishing mails and I believe it has been hacked. How do I have it deleted please

MLP36 by Joining in
  • 487 Views
  • 8 replies
  • 0 kudos