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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Email address to be deleted

My wife has received an email telling her that Virgin intend to delete her email account in 30 days, what a nightmare as she uses this for not only her personal mail but also her business with all the associated advertising that goes with it.Is there...

Re: Virgin.net account to be deleted out of the blue with no option

I have the same problem "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after that and cont...

Virgin say my email account to be terminated

I have received an email from Virgin Media stating "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days"I have had my Virgin email address for over ...

BillD1 by Tuning in
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New Outlook and virginmedia/ntlworld email

We are having problems with one of our four email accounts (an ntlworld account). At Virgin's behest we upgraded to the new version of Outlook.We now cannot access any of our accounts through this as it appears Outlook does not support ntlworld/virgi...

Virgin.net account to be deleted out of the blue with no option

First let me say I am 74, have Alzheimer's disease and really don't understand all this nonsense any more. Virgin have now turned me into an even grumpier old man with an email today to my virgin.net address stating "As you no longer have Virgin Medi...

puffin by On our wavelength
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Secondary Email Password Reset

I'm having a problem with a secondary Blueyonder email account which is used by my father.It seems like he used the same credentials to register for a ticket booking site which was hacked last month.This evening his email credentials are no longer ac...

Don’t want Virgin email deleting

My husband has had a message to say that his Virgin.Net email account is to be deleted, as he doesn’t have a Virgin Account. We do have Virgin though, it’s just under my email account. How do we keep his Virgin.Net email? nothing on the email tells u...

Horall by Joining in
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Resolved! closing down virgin.net emails

I am inquiring on behalf of my parents who are in there 80s and after well over 10 years their virgin net email address look like they are being switched off as they do not have any active Virgin Media accountsI have just read some other posts where ...

AliG68 by Settling in
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Email claiming Virgin Media will close my account

Hi Lee_R I've also received the same email - I still have Virgin Media services and the account is set up using the virgin.net email address I've been using forever.  How am I supposed to get into my VirginMedia account if the email account has been ...