Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 35328 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 56981 Views
  • 0 replies
  • 84 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 39935 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 48875 Views
  • 8 replies
  • 7 kudos

Can't get into EMail on PC

Hi, I am having trouble logging in on my PC. Win 11 to my email. All was working, but now, suddenly, wirth no prior tweaking, I can get thruogh logi to password with the saved passaword entered, but when I click I get nothing, no action at all. All o...

ZeroZero by Dialled in
  • 387 Views
  • 1 replies
  • 0 kudos

Someone else is using my email address to sign up for things

Someone else is using my old ntlworld email address to sign up for various things, my Facebook account was hacked too which I recovered and removed that email address from and I can still access my ntlworld email but I'm concerned if this email is li...

LolHare1 by Tuning in
  • 1157 Views
  • 18 replies
  • 0 kudos

Resolved! Secondary E-mail Problem With Password

Good Evening, I'm Having issues trying to change a secondary e-mail password, the link in the change your password section does not help, To make things more complicated i had the email address, account deleted last year by yourself's as i was hacked...

P5ULK by Joining in
  • 645 Views
  • 4 replies
  • 0 kudos

My Virginmedia login not working

I have been using my Virginmedia login for what seems like a lifetime now and now just when I need it most to look up an archived email it stops working.Go to my Virginmedia login for my emails, it says select an email address, that's fine. It then g...

Unable to log into NTL Email via webmail

I tried to log into my NTL webmail and it would not accept the password which I am 99% sure was correct.  I have reset twice now which says it is successful but still not able to log in saying the password is incorrect.I can still log in via the orig...

hoops65 by On our wavelength
  • 678 Views
  • 9 replies
  • 0 kudos

Unable to access blueyonder.co.uk email

Since yesterday early evening I have been unable to access my emails.  I have always had an email address ending with blueyonder.co.uk and the message I am getting is telling me that either the account is locked or I don't have an active account.  Th...

Frustrated beyond belief and ready to go ombudsman

Dear community. Help please. Long story short : Broadband service transferred away in Jan. Official request to cancelled received by Virgin 3 Feb 2024. All information provided confirmed by Virgin home movers team. currently today 24 June 2024 I am s...

Vivvy1 by Joining in
  • 511 Views
  • 2 replies
  • 0 kudos

Locked out of email

Hi, I’m currently experiencing the same issue with my virgin.net email account. I tried following the instructions but when following step 1 it made me change my email address and now when I try to log in I get code DEF01.  as always virgin support h...

KB10 by Joining in
  • 369 Views
  • 2 replies
  • 0 kudos