Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiNeed help on how to send large amount of attachments, files/pictures in a link via virgin email?xx
I've got a problem with the webmail whereby you can't compose or reply. It affects all of my devices and different browsers. I've been waiting for it to get fixed as I've seen others also have this problem. It seems just to be the web application ...
I am having trouble accessing my email account. I have logged into Virgin media without any issue but when I select 'Sign Into Your Mail Account' i get the following:-Your Virgin Media Mail account is currently unavailableWhy is my email locked and h...
It says on the website that there is a complaint form on the contact page. Where is it? I have looked everywhere
Hi my old NTL world email has been hacked I’ve had some very unpleasant emails demanding money and threatening. I need this removing please . Can someone please advise ? Thanks
I'm no longer a VM customer, haven't been for a few years, but I still have blueyonder email address - I'd like it deleted. I can't remember any login details. Can someone help please?
Hi,Thanks for reading.One of my email addresses was apparently hacked and then access was closed/denied by Virgin Media staff.Weeks of reporting this issue were met by promises that "it would be fixed in a few days" but of course that did not happen....
I have had VM for a long time however looking to move away from VM soon.My issue is that my parents are using @virginmedia.com email addresses linked to my account for everything, dispite me making them Gmail addresses, they still gove out the VM one...
Hi, I have had a blueyonder email account since the year dot, previously being a telewest customer. As part of my internet security, I have a Malwarebytes subscription. This morning it gave me an opportunity to check my email address for any breaches...
This seems to have been triggered by logging in to virgin webmail page to check there wasn't a missing email in spam, usually I access my mail through Samsung email app on my tablet or bluemail app on my phone. I have 3 different blueyonder addresses...
