Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello, I have a very old virgin media.com email address. I no longer have any virgin services but have been able to continue to use the email address. Unfortunately my account has been hacked. The hackers are using my email to book hotels and are als...
Ntlworld email has just disappearedall my sign ins are connected to this email so can’t log the issue , pay an outstanding balance on my O2 account or find any numbers or people to call.Does anyone know how to get email reconnected or where to go to....
I haven't been able to log into my email since april 5th this year. I keep getting a password error when I try. So I wanted to reset my password because it seems like I wasn't getting it right. But when I enter in MY email I use for the account I'm t...
Hi, after not being able to send email all day I called the helpline and was passed to a back office for second line tech support which was not in the UK. I was told it was that my ip address was blocked,as a result i cannot send email from outlook i...
Honestly, this whole, ridiculous third party email address thing is stupid and makes things ridiculously complicated. Since the 12th of April I haven’t been able to send or receive any emails AT ALL from my laptop. So I tried to change the password o...
Am I correct in believing that when a non VM email address is used to access a VM account it supersedes your old one, ie, when used it logs you into your account then when VM emails are accessed from the account home page it takes you to the email a...
When I click onto a link on my Virgin blueyonder email and I need to write something my keypad won’t show this only happens when I’m on Virgin
I had an issue accessing my email account a couple of weeks ago (using Safari on an iMac) - went through the process of resetting my password using a non virgin email account which sorted things out. However, I was then using a password generated by...
My wife has not been able to access her email set up as a secondary email years ago & no, it's always been virginmedia & we have never moved home. wife is upset as I've tried accessing her email through virgin. Mail & outlook. it's totally disappeare...
Tried to change password but keep failing rang virgin and they set up another email with password,does not worktotally frustrated
