Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have this same problem only I am using windows 11 and new outlook. Helpline have been totally useless, gadget help also useless, i cannot even access webmail, and my email address is how i communicate with my disabled son's consultants, continuing ...
I terminated my virginmedia account many months ago. However, the email account remains active and has been hacked. I expected the email account to be disabled. How do I disable the email account when I no longer have access to my old virginmedia a...
"Hi. My ntlworld email account still appears to be active, a few years after leaving Virgin Media.At that time, I had set up email forwarding to my new email, just in case any important emails continued to come to the ntlworld account for some time.U...
I have 3 old ntlworld email addresses that I would like deleting please. They are not linked to my current Virginmedia account so can't do it there. I have tried to log into the old account but my password does not work.
I am having problems with my Virginmedia emails. 5 days ago I did not receive any new emails. I ‘phoned the tech team who then ‘phoned back a few days later and can now receive emails.However I cannot send any. Please could this be resolved as I do n...
Like many users here I too am now having issues with this, nothing has changed my end to cause such a thing.Monday the 15th April was the last day I was able to receive e-mails on my client.I use Outlook 2007 and Windows 7, Nothing change my end, no ...
First had this problem in June 2023.Which took 3 weeks to restore"sent" folder. At present, Wed 24th April 2024, my historic emails in my "sent folder" have disappeared. Have spent a long time on to Virgin Media without any result. Would be grateful ...
Been having problems getting mail since yesterday. I have managed to get some things going again.Bottom Line is the IMAP server works.The outgoing SMTP server works.The incoming SMTP server gives the encryption connection error.I use a prog called Ma...
Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail. For me, I get: 16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - ...
Hi allUnless anybody can suggest an ongoing fault being present is it reasonable to assume this now? It hasn't worked for almost 10 days now.Thanks
