Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HelloI have an old ntlworld email address that I think has been compromised and I need to delete it. I am no longer on virgin and can't find a way to delete it. Can anyone help?
My @blueyonder.co.uk suddenyl stopped woirking yesterday. It is asking for a password to connect. Everytime I put the password in, it says it is not recognised. I also can't access my virginmedia webmail as it says the account "may be locked or you n...
I can log in to virginmedia with windows 10 on my old laptop using the edge browser.I can not log in to virginmedia with with windows 11 using the edge or chrome browsers or the brave browser.I can login to virginmedia in windows 11 if I use the fi...
Hi, I am having trouble logging in on my PC. Win 11 to my email. All was working, but now, suddenly, wirth no prior tweaking, I can get thruogh logi to password with the saved passaword entered, but when I click I get nothing, no action at all. All o...
Someone else is using my old ntlworld email address to sign up for various things, my Facebook account was hacked too which I recovered and removed that email address from and I can still access my ntlworld email but I'm concerned if this email is li...
Good Evening, I'm Having issues trying to change a secondary e-mail password, the link in the change your password section does not help, To make things more complicated i had the email address, account deleted last year by yourself's as i was hacked...
I have been using my Virginmedia login for what seems like a lifetime now and now just when I need it most to look up an archived email it stops working.Go to my Virginmedia login for my emails, it says select an email address, that's fine. It then g...
I tried to log into my NTL webmail and it would not accept the password which I am 99% sure was correct. I have reset twice now which says it is successful but still not able to log in saying the password is incorrect.I can still log in via the orig...
Since yesterday early evening I have been unable to access my emails. I have always had an email address ending with blueyonder.co.uk and the message I am getting is telling me that either the account is locked or I don't have an active account. Th...
I'm trying to log into one of my Email Accounts, because I've recently been targeted by hackers and need to gain access to emails to recover some of my online accounts created using this email. However when I try logging in the password is reported a...
