Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have a link set up to https://mail.virginmedia.com which until recently let me sign in directly to my email account. This is now only allowing me to sign in via my Virgin media account. Has something changed?
Our NTL email password isnt recognised when trying to set up email on a new laptop.We have a recovery gmail email address already set up.Desperately need help resetting the ntl password if anyone can help. We have tried the options in the Virgin webs...
I am trying to access my ntl world email password to either find out what it is or change it to something I can remember so I can access my emails on my tablet as well as my phone. I cannot find the password anywhere
How do I close my Virgin Media (ntlworld.com) email accounts?
My virgin.net email account stopped working at 10:15 this morning. I rang virgin Customer Service and explained the problem (overseas call centre I think). They gave me a ticket number and said I could use it to track how the issue was progressing. H...
I need to close and delete my email address which still has not been deleted even after 2 years despite your guidance that it is automatically deleted after 90 fays
This seems a common issue. I need my email account deleted but you have to wait so long for the Tech Support service chat to respond they close each evening before the request gets dealt with.
Hello,I am trying to reset my ntlword.com email password - I have continued to use my original @ntlworld.com email from way back, and have used this email address on my Windows 11 desktop Mail app. This app is now being transferred to the OUTLOOK ap...
HiI accessed my email via website and it said to add a backup. But now it won't let me sign in other than by using my gmail on signin page, plus I can't access my virgin emails on outlook. And I don't know how to change it back, or make it so I can g...
Trying to login to My Virgin Media Account to check my emails but login page is just hanging and going nowhere ?I've cleared all cookies and history on my PC and have restarted it but it's still doing the same thing (which has worked in the past). An...
