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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Emails disappeared

Hi,my secondary blueyonder email address has lost all emails prior to 22/01/2024.  Everything before this date has disappeared from all the folders. I checked on the webmail page too and it’s the same there. I have definitely not deleted them. Sadly ...

Ash5896 by On our wavelength
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Empty inbox on android phone

Checked my phone this morning and blueyonder inbox completely empty except for about 20 no subject emails dated 1970.Refreshed and a few random emails appeared, but going back to 01 February.I have seen various threads mentioning issues over the last...

Setting up email on smartphone

My wife got a new phone and was trying to set up the mail app as a single place she could access mail from GMail and ntlword. Adding GMail was easy but adding ntlworld was a disaster. I couldn't use her ntlworld mail name and password to set up the c...

jpress by Joining in
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Problems Sending Enails on Virgin Media Website

When I have been trying to send my emails via Virgin Media Email Website today and Monday, I have been unable to send them as I getvtge message "Unable to send email due to too many spam emails bring sent from this account in the past hour. If this p...

Resolved! How to move from Virgin email / NTL email to gmail

HiI have one NTL and two Virgin email addresses. I use them all.I also have three Gmail addresses which I hardly use.How do I move across from my NTL and Virgin email addresses 'into' my Gmail ones? Ie, can I transfer my received and future emails to...

Resolved! Email activation on MS Outlook

Hello, I kept my Sky mail suffix when I moved to Virgin and am using it on the Apple Mail app. Virgin also created an equivalent mail address with the suffix I've bought MS365 and want to move it to Outlook. I can get the @virginmed...

gubstar by Joining in
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VM android outlook email problems

Using Android outlook and is never works App password or old password: conclusion is that VM Does not work with Android. Using Microsoft PC outlook and it works on App password and the alias address on the same dom...

Ray58 by Joining in
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Closed account still forwarding mail

I left Virgin Media around 15 months ago and no longer have access to email account. However it still appears to be active and is continuing to forward emails to my current email account.  Please could you advise me how I can get the account closed t...

PhilC11 by Joining in
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I have tried time and time again to log into my email account and cannot do so, this has been going on all day.I checked earler for any faults and it would appear that some work being carried out in my area relating Boradband but this now appears to ...

Anonymous by Not applicable
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