Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
We left virgin in May. I moved what I thought was pretty much everything over to a new email in anticipation of the virginmedia.com email address stopping. Thing is although I can no longer sign in on the virgin website the email client I use on my p...
Someone has taken over my virgin email account I cannot change the password to kick them outHow can I get them out of my account please
I've been trying for the past few days. I cannot get access to mail. I changed the password. Still no access. What do I have to do to see my mail?
Hi, I've been a customer of VM for many years and have an ntlworld.com main email address and a secondary ntlworld.com one for my wife.Before Virgin I was with Demon but due to loosing all my email contacts when I changed to Virgin I now rent a Domai...
I’ve had a Virgin.net email for 20+ years and can no longer access it. I am with virgin for broadband and tv so wasn’t expecting to have an issue staying with it. I need to access the account asap as I have so many emails stored that I need. Please c...
Hi i had a virgin.net email address for over 20 years i signed up for this long before i had any virgin services this was when virgin.net gave email accounts like outlook and yahoo etc. would have been late 90's early 2000's last week it was closed ...
Hi all can someone who works at virgin media please advise me of what to do.I previously had telewest / virgin media at my old property and transferred my blue yonder email when I moved house but the email never worked correctly so I gave up using it...
This has been an issue for a long time. Webmail does not work as in the options to reply, compose, forward do not show up on the browser. I cannot even mark emails as not spam which is frustrating as even password resets from this community go to sla...
Hi everyone,I have spent over 6 hours today trying to resolve password issues on my secondary email accounts including three phones calls to VM. My background is global IT services. I have now identified the system related issues and can reproduce th...
My secondary email has been locked for over 3 weeks now. I have tried to reset it myself, but the email is not recognised. I'm concerned as this email is my main correspondence with a lot of people. After many call to VM help line who initially tried...
