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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Virgin.net email locked

I too have had my virgin.net stopped and am going around in circles.  Mine is also locked.   I had virgin mobile until they moved it to O2 and they said my free virgin.net would have been closed because of that, and limited remaining time but I had n...

SueAgnew by Joining in
  • 501 Views
  • 6 replies
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Request to close old NTL mailbox

Hi I need to have the IT Support guys close my old NTL mailbox.  This Primary mailbox and secondary mailboxes should have been deleted when I left NTL/VM last year.  However it is still active and being used for Spam, like many others reported here.I...

Adduxi by Very Insightful Person
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  • 11 replies
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Help deleting old blueyonder address

I have an old blueyonder email address I’d like deleted / deactivated. We left VM over three years ago but we are still receiving (and can send) emails on this address. Unfortunately it appears that someone may have gained access to this address, so ...

Re: Old ntlworld email has been hacked

Hi Robert. The same thing has happened to my ntlworld address. I am a Virgin Media customer, I left and rejoined. I can't log in to this email account anywhere but my phone, and Virgin Media couldn't help me over the phone. Any help in this matter wo...

Naybot9 by Joining in
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  • 2 replies
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virgin.net email

Hi,I have seen many threads on virgin.net email loss of passwords. I lost mine some  time ago.After a lengthy discussion with Virgin support, I was no further forward resetting my lost password. They referred my to Talk Talk.I no longer use this emai...

Blueyonder help please

I have always been the one to log into VM to pay our broadband bill. However, I personally moved my email address away from blueyonder to Outlook as my old dial up email kept flagging as spam. My husband, kept his email account. Our computer has spec...

virgin.net mail

I admit that I probably failed to heed the warnings and have only just got around to look at replacing my legacy "virgin.net" mail account.  Can I still log into my account via browser in order I can change my password?  When I try and log on I recei...

Mickbott by Joining in
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  • 4 replies
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Resolved! Disappearing emails

HiI hope someone can help!I use MailWasher to screen my emails.  Some of my emails appear in MailWasher but not in Virgin webmail.  Then they disappear from MailWasher.  I have contacted MailWasher support and they say it is not their program beacuse...

BillD1 by Joining in
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  • 9 replies
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Email account and login

Please Help. I'm going NUTS! Already logged the issue on 1st March - and not resolved. Heard NOTHING.Not sure if this fact is related: but my email was one of the ones that was 'hacked' last year, where login wasn't possible, then the old emails took...