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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
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Resolved! Cannot access VM email on iphone

I have been unable to access my emails since Sunday. Phoned VM and told no issue and I can access on web page but not via mail app…. Very poor service! Please help

Can't access my ntl account

I suddenly couldn't access my NTLworld email yesterday afternoon, got a message saying login failed and all my attempts to reset haven't worked. I've been using this email as my main account for years and it's really difficult not having access to my...

Suepro38 by Joining in
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I want to close my email account

I cancelled my Virgin Media broadband around 6 months ago, the associated email account is still active.  It has recently been compromised and is being targeted by scammers and hackers.  I want to shut this email down completely.

need to delete old ntl world email

As I used to be a virgin media customer I have an old ntlworld email address which appears to have been hacked. I keep receiving emails from virgin media telling me that 1000's of spam emails have been sent from my account and that I should install a...

AYJAYDEE by Joining in
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  • 0 kudos

Blueyonder email hacked

Blueyonder email has been hacked.  Able to access emails through web but unable to recieve any emails. Tried to contact virgin team over phone but line goes dead. Please can someone assist with this?Many thanks 

sw22 by Just joined
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Hi Martin, Would you be able to help me with this issue please? Exactly the same issue with a email that we stopped receiving emails to on Sunday, and the default mail app on my phone says there is no password associated with the account. ...

Email help!!

HELP PLEASE! Absolutely going round in circles for a month with this and at a complete loss what to do next! We lost access to one of the email addresses on my account a month ago and have managed to get no help whatsoever from numerous calls, live c...

Beany3 by Joining in
  • 1 replies
  • 2 kudos

Deleting old blueyonder email accounts please

HelloLike some others I have seen on here I want to delete old blueyonder email accounts completelyI have a current Virgin media account and the blue yonder is linked to an older account which is closed so I can't access it to manage itCan someone fr...

Exb69 by Joining in
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  • 0 kudos