Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,My wife has a very old virgin.net email address and it recently stopped working and now she cannot log into it at all.She set a third part email address and now no known passwords work for the main virgin.net login.The email account is not linked ...
Looking for support on resetting a secondary email password. Can't reset from my account anymore and previous posts on here suggest they've been sorted via pm
Hi, Can anybody help with this on how to log in to my email. I called the helpline and they said the account has been deleted and that I had been emailed, but I didn't receive anything to warn me. I need to access my inbox so I can let people know a...
I have a secondary email (My Daughters email) that has been locked since the 2nd Sept 24, I have had numerous call with the call centre which always result in the same answers of "we will fix it and leave it with us".However, the email account is st...
My phone started continually trying to send out an email at 4AM today. Had to turn phone off. When I switched the phone back on the same email was still trying to get sent. Tried deleting that email, but delete was greyed out. Eventually deleted my V...
Has anyone any idea as to what is going on?
Hi,I'm in a similar position, having had a virgin.net email account for over 20 years and I am also a current Virgin Media customer. I recieved the notice of email termination, I contacted Virgin Media twice and was told it would be resolved, but tod...
I have been trying to log into my account with a password I assume is correct but to no avail. I've been trying to reset the password for like 2 days now but not receiving any email. Any help would be much appreciated thanks
So I have been literally exchanging emails all morning when suddenly I am being asked to enter a password. I have an NTL world email account that has been working for years. I seem to be receiving emails, but any I send just sit in the outbox. There ...
Hi thereI'm trying to add my NTL World email to my iPhone. It stopped working a month or two ago, so I deleted the account and tried to re-add, but getting this error message: No password provided for NTL World. Please go to mail account setting and...
