Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi there.Today one of my family members email accounts has vanished / been deleted off of our virgin media accounts. No one from my family goes onto the virgin media accounts and tinkers around with anything (we like to keep hands off so no problems ...
2 weeks ago, I received a message while using my VM email account that my account was unavailable, and I needed to change my Password. When I tried to do this, I had to actually change my Email, but the password remained the same. I found it very dif...
20 years ago I signed up with NTL using a Yahoo email address. Several years later, Virgin took over the brand. I had then ditched Yahoo and moved to Google Mail. For my Virgin Media account, my contact email address has for years now been a Virgin M...
I have had issues recently not being able to log into one of my email accounts. These were resolved by password changes.A couple of days ago the same thing happened again, on the same account, using my email client. I resolved this by entering my a...
I keep getting threatening ghost emails which go in to spam, it has my email address but I don't send them, I keep sending them to the government and virgin anti phishing email but I still get them.
After months of problems accessing my email through the VM website, I've changed my PW yet again and managed to get in. However, it's not possible to actually compose an email or to reply to one. Just a blank box. I suppose Virgin could say it's an i...
I have been locked out of my NTL emails since 1 May 2024. I had no notice from VM they would do this and therefore no time to move all the important emails to another email address. I have since read that if you leave VM then you lose access to the e...
Hi, just like many others on this forum my old ntl email has been hacked and I'm receiving the usual threats and demands for money. It appears they have somehow used my email address to carry out their threats. Please can anyone help and advise with ...
Hi, I have had an NTLworld email address now for about 15 years, but my partner was the main account holder, unfortunately she is no longer with us. I have switched the account to my name (same address) however I have a new account number and equipme...
Hi, can anyone help me with changing my email password as I’m sure it’s been hacked. I'd really appreciate this in simple easy to follow steps thanks Brett
