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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 80 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Locked out of email account

Hi Sabrina, I'm having the same email problem. I've had a Virgin email for 25 years. Now it has locked me out. As you can guess, that means I could lose a lot of contacts. It's an old legacy account. I've tried all the solutions that have appeared on...

Emails disappeared

All my emails have disappeared prior to 29th September, I have not deleted them nor archived them. There are lots of important emails that I need that I can no longer find. Can anyone help please.

PaulB24 by Joining in
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Resolved! Locked out of email

I have had no emails come through ios Mail on my phone/iPad/Mac since last night. I havetried to log in to my email account through the VM homepage  and got this~ • Help ‹ Virgin Media Mail UnavailableYour Virgin Media Mail account is currently unava...

cathie by On our wavelength
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  • 0 kudos

Resolved! deleting unknown email addresses

How do I delete a long list of email addresses which I find every time I click on the To: box to type in my email?They all begin with my email and are followed by a load of random letters and then underneath it reads External Contact. I have tried lo...

BEF by Up to speed
  • 8 replies
  • 0 kudos

Help deleting old ntlworld email

We were Virgin customers but no longer have an account now. However I still have an NTLWORLD email account which has not been deleted after 90 days and which has now been compromised. I need to delete the emailcompletely if someone who can do this fo...

redvan by Joining in
  • 1 replies
  • 0 kudos

Locked Out of email

I have today been locked out of my email account. It was an absolute joke trying to get signed in again. Can virgin make this a lot easier to resolve instead of the convoluted method they currently use. It took me about 1 hour to resolve this. Surely...

arfa69 by Tuning in
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Resolved! What happens with my email address at end of contract?

My contract is coming to an end in the next couple of weeks and I forgot to ask the operator what happens regarding my (Blueyonder) email address? Do I have access to this address after the contract is ended? Can I pay to maintain the email account w...

Can't receive or send emails to a certain organisation

For many years I have sent and received emails from a number of people in an organisation who have the email without any problem at all. Suddenly I cannot receive emails and they end up in the spam folder.  If I try to send or forward any...

Resolved! Ntlworld email folders disappeared

Hi - I access ntlworld emails via imap on my iPhone. I can send and receive mails fine but I have lost visibility to the folders I had setup before eg. Holidays, football etc. Any ideas what to do. Please note that I don’t currently have access to my...

Ag005613 by Dialled in
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  • 0 kudos

NO emails again after no emails for 10 days in December

I am once again getting the dreaded FORBIDDEN and language Luxemburghish message when I try and access my emails via the web. Meanwhile Outlook is running incredibly slowly and my Broadband as well.  I was told on the 17th December that the problem h...

JulieT6 by On our wavelength
  • 0 replies
  • 0 kudos