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SpacePhoenix's avatar
SpacePhoenix
Fibre optic
26 days ago
Solved

Problem with the email linking of Virgin and O2

My mum has been forced to do the linking of O2 with Virgin for the emails but she's stuck at the bit where you have to enter a backup email address as she doesn't have any other email addresses.

It's no good her adding mine as by the time that I log-in to my emails any one time passcode will very likely have expired.

Is there a way for her to get around the problem as at the moment she can't access her emails. She doesn't have a mobile on O2 AFAIK, think her mobile is on Vodaphone.

3 Replies

    • SpacePhoenix's avatar
      SpacePhoenix
      Fibre optic

      Managed to get it sorted for her, it's not easy to do. She almost had a problem with the setting up of the Outlook account as it almost would have required her to be able to access the virgin email account before being able to finish setting up an outlook account. I suspect that it'll be the same for Yahoo and GMail.

      • Alex_RM's avatar
        Alex_RM
        Icon for Forum Team rankForum Team

        Hi SpacePhoenix,

        Thanks for posting and sorry to hear your mum had some issues linking the accounts. glad to see you've been able to get this sorted in the end, sorry for any inconvenience caused.

        Alex_Rm