Unable to access ntlworld emails this week
Hello, I've been unable to access my ntlworld inbox since yesterday afternoon. When I log into the Virgin Media Mail via the website I get a 'Forbidden' message. I mainly access my emails via Outlook on Windows 11 - do I need to do anything or is the VM server down? Thanks!Blueyonder Email Not Working and Unable to Download to Outlook
I have a blueyonder email account which I have had for over 30 years. I was unable to receive or send emails and hte following error message appeared : "There was a problem signing in to your account. Enter your password again. If you've changed your password recently, make sure you enter the new password" I login to my blueyonder emails primarily on my PC and when I'm out on my mobile (via Microsoft Outlook). I followed the instructions on the virgin website: (i) created a new password - tried several times - failed (ii) used a new email address to login into my account to access my emails on line - tried several times - failed Called customer services and after 3 days they contacted me and I was able to log on to my blueyonder email on line using a gmail address online. I am unable to download my blueyonder emails to my PC using Microsoft Outlook 2010 or to Office 365. My partner also has a blueyonder email address on the same home account and they are not facing any difficulties. I called customer services once again and was promised that someone would call the next day and 5 days later no response! I need to be able to continue to download the emails from blueyonder.co.uk to outlook and asked if the SMTP and POP3 had changed as I had been unable to download emails since the 9th May 2024. She said she did not know what I was talking about and did not know how to resolve my issue and would contact me. Is there anyone else having similar difficulties with their blueyonder emails? How did you resolve it? I forgot to mention, the reason why I need to use Microsoft Outlook as opposed to the online version of the blueyonder account is that I have learning difficulties/disability and I use outlook to help me organise my inbox , set rules, colour coding etc which the blueyonder online does not offer. It is very limiting to any one with learning difficulties and learning disabilities.
Outlook email settings (SMTP)
Hi, I recently had to change my password and since then I haven't been able to connect using Outlook (this is the "normal" outlook and not the new one). Outlook requires setting up for IMAP with settings for outbound (SMTP) and inbound (IMAP). i have entered these as per the guidelines and added the new password. The emails come in but the sync with SMTP doesnt work and gives an error message saying it hasn't authenticated. What can I do? JillOutlook unable to send on one email
I use Windows 365 Outlook to manage my emails and have four email addresses, three of them are still working but one of the ntlworld addresses will not send an email, it just stays in the Outbox, it receives them OK. Using an iPhone or iPad this email address works OK. There are 57 synch issues with this address, I have used the inbuilt Repair function in Outlook and deleted the address and re-created it but nothing has changed. I cannot make any sense of the solutions to the synch problem that appear on the web. Any help would be appreciated.