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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Virgin email address

HiI've recently returned to virgin media after a period with another provider. I previously had a virgin email which is still active and I’d like to transfer it to my new virgin account. Is this possible?Thank you

Virgin deleting emails in non trash own deleted items folder

Well it looks like Virgin have a new trick.I know that emails in trash are deleted after 7 days but I also have my own folder Deleted Items. In recent weeks, and after the deleted emails fiasco was solved, Virgin are now also deleting the emails in m...

AndyWinch by On our wavelength
  • 29 replies
  • 0 kudos

Deleted email address

Hi there I had an ntl email address , can I get it back if it was deleted due to hacking ?? 

Mabbs1 by Joining in
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Recovering an Old Email

Hi,I recently browsed the boards on Virgin Media as I want to see if I can recover an old email.I was able to verify that the email is still active and posted on another thread for assistance but I have heard no response from Virgin.Please contact me...

Unlock my email account

My son in law put a message about my problem with my virgin email account on here and after a few suggestions, that didn't work, he was told I would have to come on here my self. He's helped me create an account and is helping me with what to write. ...

Jane_s by Joining in
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Resolved! Virgin Media email locked

Whilst on holiday at the beginning of September, my husband (rnbw) had his virgin media email locked and has been unable to get it unlocked.   He has been on the Community web site, but because he wasn't the account holder (I am) he was denied help f...

SEB37 by Tuning in
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Cant access email

I suddenly can't access my email account. Says to put in password but when I do it doesn't recognise it. Can't find an option to change password?

AnneS by On our wavelength
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  • 0 kudos

Cant Get into VM Email Even After Following Steps

I am trying to get into my VM Emails but it wont let me. Im getting "Your Virgin Media Mail account is currently unavailable" page.I have followed the steps but still getting it. TBH i dont recall the last time i logged into them.I have no issues log...

murday1983 by On our wavelength
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Blueyonder email address locked out

I no longer have my internet with Virgin Media, I changed provider a couple of months ago.Without warning my partner's email address has been locked. This is causing him a great deal of anxiety and stress, sleepless nights and worry.Is there anything...

Anonymous by Not applicable
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