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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Can't sent emails from microsoft outlook

Hi,Suddenly I can't send emails from microsoft outlook. I keep getting a pop up box asking me to reenter my SMTP settings. It's been like this a week now and driving me crazy. I keep reentering the SMTP settings to no avail. Virgin outlook works on m...

Matt42 by Tuning in
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  • 9 replies
  • 0 kudos

Deleted email - need help accessing it

Hi all,I had an email from virginmedia, some time ago parents decided to switch away from virgin into another broadband provided and as such from googling my understanding the email was deactivated.What can be done? I am not really bothered about ema...

Sev1 by Joining in
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  • 6 replies
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Changed email name accidentally

Trying to get gmail to work on tablet with my Virgin ntlworld email. Needed password for account and knew that I needed Virgin generated one. Clicked on Manage email and saw 'change email address. Thought this was a recovery email. Now it looks as if...

Tracy13 by Tuning in
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  • 1 replies
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Unable to log onto email

Hi,My Virgin Media account app is working fine, and no issues reported. But I cannot log into my email via laptop or mobile phone on browsers Chrome or Edge, it just wont recognise my account details. I can access it via Samsung internet ( a browser ...

Resolved! Old virgin.net - email address I'm locked out?

HiHoping for some help please.Out of the blue I had a call from virgin yesterday afternoon saying I had requested a password change on my old virgin.net email address, which I have had for many years. (I do have an account with virgin & O2)I explaine...

Gaaz1 by Tuning in
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  • 8 replies
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Blueyonder email password change

I have a very very old Blueyonder email account for which I do not know the password. I also have a Virgin Account for TV/Broadband etc. that was set up much more recently under a different email address, so the two are not linked in anyway. My Bluey...

dm19731 by Joining in
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  • 1 replies
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E-mail passwords

I now have a system generated password to use with MS Outlook. Should the password registered for e-mail in my Virgin media account be the same system generated app password to enable MS Outlook to connect to virgin?

CSSK by Joining in
  • 473 Views
  • 4 replies
  • 0 kudos