Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi all, silly question time again. I need to set up a different e-mail client and obviously I need to enter my Virgin e-mail password (which if I remember rightly, is different to my VM password). Where can I find my e-mail password?If not, how can I...
I have been having issues with VM emails ever since the crash in June 2023 and recently found some resolution with email folders reported on a separate post https://community.virginmedia.com/t5/Email/email-folders/m-p/5378428#M264233.However, the las...
Hi, I have a very old NTL account I need to close down. I no longer have a Virgin Media account. I would appreciate your help to close it please.
I just had one this minute from 'toolbox@fuse.net' , here's what I got-: 'Good day,Our record indicates that you recently made a request to close your Virgin Media email, This process was initiated by our administrator. If this request was made accid...
Since Outlook changed to the new Outlook (absolute rubbish) they wouldn't set it up until I had entered the passwords of my email addresses (I have five). I can't access two of them because of this. I had the password for three email addresses but n...
Hi all,I have a regular email that always is marked as SPAM in my inbox no matter how many times I mark as not SPAM.How do I ensure that they are delivered to my inbox and my marking as not SPAM works pleaseThanks
I have probably been with Virgin Media too long.Recent developments indicate that Virgin Media would like to get out of running an email service, although they say that existing customers will keep their email facility.Well keeping a service would me...
I have several ntlworld email addresses that I access via iOS devices and also my Windows 10 PC with Microsoft 365 Outlook. Recently I have been unable to send mail from the PC, error message ….the server responded :530.5.1.0 Authentication Required ...
Hi. I used to have VM broadband but switched a year or two ago. I have 2 VM email addresses- one of which is a blueyonder.co.uk (which I don’t need any more) Could anyone suggest how I can delete the BY account when I can no longer log in using a pr...
Can’t login to mail. Was working up till 2pm today 4/10/24. Please help or I’m stuffed without this email address
