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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Email today saying email won't work tomorrow unless I take action

Email from VM today ([MOD EDIT: PERSONAL INFORMATION telling me I have been ignoring warnings to verify email (I've not had any). Initially assumed it was spam [This is to inform you that your email will be closed on 03 /25/20...

Email account blocked

I checked my emails before I went out this morning.  I have tried again this evening, but I get a message saying that the account is blocked.I have no idea why that should happen.  How can I get it back?Thanks.

SandraDJ by On our wavelength
  • 9 replies
  • 0 kudos

Unable to access Blueyonder email via web

Hi, Please help.I am unable to access my old original Blueyonder email mailboxes via web - No passwords or changes have been made by myself at my end. This problem started occurring within the last week. I have had no communicat...

gn27 by Joining in
  • 2 replies
  • 0 kudos

Resolved! forward as attachment

My account with VM is an account. How can I forward emails as an attachment.

BEF by Up to speed
  • 8 replies
  • 0 kudos

Sent email messages all deleted?

Hi All,I noticed recently that all of my emails prior to 1st March 2024 have been deleted. It's the same on Virgin Media mail, my iPhone and Windows mail. I've googled but can't find any answers. Done an FSecure system scan and it's not picked anythi...

Gareth71 by On our wavelength
  • 1 replies
  • 0 kudos

Can't log into my Blueyonder email

I moved house in August 2023 & had to end my contract with VM as they don't supply broadband in the area i moved to.  This week i tried to log into my Blueyonder email to find that my password doesn't work, if i try to change my password it says my e... not working

been on phone to virgin this morning  and told them that   wont work and get timed out message.  i reset password etc did clearing cookies and trying diffrent browsers.  they are saying theres no outage and then tryed  to refer m...

Ntlworld email account still active needs closing

HiI have a problem with an old ntlworld account still being active 10 years after I ended my virgin service and moved away. I cannot access my old virgin media account and am told it doesn’t exist so I can’t close the email down. The email account ha...

Resolved! Email Non-Delivery - Email Addresses

It appears that email sent from my '' Virgin Media email address to my wife's '' email address is not being received, although it is shown as sent in my outbox. I have no similar issues with email sent to other email...