Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiMy daughters email has been hacked ( NTL EMAIL).I was a customer with VM until October 2019. We moved house and changed provider but continued to use our NTL emails. Have tried to deactivate this email account with VM on numerous occasions but they...
Hello,I am trying to help my mum out resetting her email password - she has continued to use her original @ntlworld.com email from way back and has only ever had access to this email address through the Apple Mail app on her iPhone.Unfortunately, the...
I have been getting the message "the connection has timed out" on Virgin Mail (blueyonder) several times a day for the past few weeks. Each time I have to wait a few minutes before I can use my email again. What is going on? And will normal service e...
I've recently been getting a lot of spam, and when I click to send to my spam folder, I get a message saying basically that my folder is full or the limit is reached or something like that. Any ideas how I can clear the spam folder?I've logged onto ...
I have just installed Norton 360 on my laptop. However when I switch on the VPN I am unable to receive or send any emails. I just get a red pop up saying 'Server Unreachable'. I have had a look on Norton's help page but I haven't been able to find a ...
I have an old Blueyonder email account that I need to retrieve emails from. The old password does not work anymore so I would like to change it. I have followed all on line assistance and still can't access or change pass word, I see from the Forum o...
Last night I received emails saying my password on my virginmedia email account had been changed aswell as my secondary email. I’ve contacted VM but they keep telling me they can’t find my email. I’ve had this email for around 14 years. I have no acc...
I also have a blueyonder email account I cant access, forgot the password - how do I get it reset please? [MOD EDIT: Post split to create own thread]
Is there an issue with Blueyonder despatch? When I attempt to send a Blueyonder email, using my Desktop and Thunderbird it takes ages and ages, though is almost immediate when sending via my tablet? Is Blueyonder on its way out? Have I got a setting ...
I wonder can someone help me understand an email I have received from Virgin Media, it is an offer of and increase of £3.00 per month and an 18 month contract to upgrade my current deal. Is this paying an extra £3 on my current price for the next 18 ...
