Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,I'm another existing customer who has received the email re closing my virgin.net email. Can this email address be linked to my continuing broadband account?
Any help appreciated.My Mum was widowed almost 2yrs ago. My Dad originally had set up the VM account and email so it was in his name. My Mum is still a VM customer and still uses the email. I realise there has been a change of user but the service ha...
Sorry to make yet another new post about the same issue others have already posted about but I'm not sure what the etiquette about hijacking threads is here.Basically I received an email about closing legacy email accounts but I'm a current customer ...
Is it possible to create a secondary or even 3rd email to an existing Virgin Mail account - wanting to create an admin@ email address?
Exactly how do I challenge the 'noreply' email I've received informing me that my email accounts are about to be closed - despite being a long standing (since dial-up days) customer? Thanks. [MOD EDIT: Subject title changed for cla...
I received an email today saying that my virgin.net account will be closed in 30 days as I no longer have any VM services. We have had (and still do!) broadband, TV and landline services from VM for decades. The initial account was opened in my husba...
I to have received the "Action Needed: We're closing your email account" message from VirginMedia in relation to my Virgin.net email address.I have had my virgin.net email address for 20+ years and have been a VirginMedia (and Telewest before that) c...
Hi, my parent's email account is inaccessible. I cannot log in for them using their outlook email app, and I cannot log in using the webpage from virgin media.The outlook application is providing the error message:'Internet email - emailaddress@ntlw...
I have tried to sign into my virgin media account , I have a gmail address and when I ask for a password reset, I don't receive this.
I am the main account holder my wife has a secondary account. We transferred her data over to a new iPhone. All moved over except NTLWORLD mail unable to send or receive.. Hopefully the forum may provide a solution but fingers crossed. Thanks for loo...
