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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Closing a e-mail

Dear Virgin Media,I have an old email account that I no longer have access to and would like to close it permanently please.I was locked out of it in December last year and I have tried support online and telephone to try and resolve but w...

Blueyonder Address books

I have been having a lot of problems with my Blueyonder email for about a year, most of which have been resolved once I could get them to the IT team! This week I have discovered that all of my Address Book entries have been deleted, Any idea why? Is...

Archive User

Whilst I can see how to archive or export  individual files how do I archive/export all the files and folders of an email account?

killjoy by Tuning in
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Can't get into my Blueyonder email account on the VM website

I can sign into My Virgin Media OK, but when I try to access my email, since Friday night, I have just got a page with ' refused to connect'. This happens whether I try to access it via VM internet from my computer or via 4G from my phone. I...

book87 by Tuning in
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Wife email (secondary account) not registered

My wife has been using an as her only email address ( secondary address set up from my account) for many years. Now we cannot access them on her phone as we need an app password. I called the (un)help(ful) line and was told her email wa...

Suspicious e mall

On the 02 April I received an email from informing me that..............   Your virginmedia contract ended on the 24 August If you renew today we'll give you   an exclusive discount on your current package as a thanks for b...

fdj12 by On our wavelength
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  • 0 kudos

emails non existent

been  a virgin memeber for 25 years plus and before that eurobell and before that some other company i forget as it was so long ago!  at moment i can`t get emails . can`t seem to get on email account and am generally fed up trying to get anything cor...

Deceased - no refund

Have contacted Virgin across all media, email (multiple), forum (multiple), letter and get no resolution. They have my deceased mother's money and have not issued a refund despite many assurances a cheque would be sent...15 weeks later, no cheque, no...

Mark3683 by Tuning in
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  • 0 kudos