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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Virgin.net email hacked

Hi,My old virgin.net email has been hacked and I need some help trying to reset the password.Thanks

Virgin community emails going straight to spam folder

Started about a week ago any replies I get from the Virgin community go straight to my spam folder so I obviously don't know about any replies. Can one of the forum team push this in the right direction please. 

roy247 by Superstar
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email setup - Outlook help

help needed please. I have a new HP desk top with 'outlook' & i cannot set up my emails correctly. I am useless at sorting this out. on my old computer Virgin addresses  are set us as pop3 995 & smpt 465 and ntl addresses as imap 993 & smtp 465 these...

Caz by Dialled in
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Resolved! SIGN IN

Please can someone help?I have always used my ntl world.com email to sign into virgin email and account,Yesterday i was asked to sign in with a different email address which i had to create along with a new passwordso now instead of ntlworld.com it i...

Re: 403 Forbidden on webmail (Again)

I have got the same issue. Whenever I try to login to webmail it says forbidden. Email still works on Outlook though. What is the fix?

kennyc by Joining in
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Locked out of email

We are also having a problem not accessing one of our email accounts since 25/3/24. We have done all the suggested solutions, all goes fine until we get the new password. We put the new password in and it doesn't work. We have phoned virgin twice and...

twee by Tuning in
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Resolved! Closing Email Accounts

How do I close my Virgin Media (ntlworld.com) email accounts?

Anonymous by Not applicable
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Unable to reset My Virgin Media Password

I have raised a ticket P012434077 last Wednesday but still nothing has happened to resolve this issue.1. Unable to access email via webmail via My Virgin Media or via MS Outlook.2. Trying to attempt to change the 'My Virgin Media' password fails with...

stanlio by Joining in
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  • 2 replies
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Resolved! Auto Forwarding

HiNow that I am moving my @ntlworld.com account over to my @gmail.com account, I have enabled auto-forwarding , which seems to work well. However, it only auto-forwards from the date I enabled it. Is it possible to forward "historical" email that is,...

catnamedog by On our wavelength
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