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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Secondary email

My primary email account (ntlwotld) was hacked some years ago. You could not delete and advised me to create a secondary one for use ( I did this with no issues.however I now cannot send from it, tells me I have a password error. I c...

Markk2 by Joining in
  • 1 replies
  • 0 kudos

Secondary email account

Hello, Can anyone help me get into my secondary account. 3 days ago, suddenly stopped working, no problem with the others. I have been going around in circles trying to get it going, I am 79 not very knowledgeable of computers but use it for ordering...

Verification email never arrives in time.

Been trying to register my account all day but these verification emails take about an hour to come through. They only have a 10 minute shelf life. And after the calls I’ve made today I can confer that this is probably the worst customer service I’ve...

owall by Joining in
  • 1 replies
  • 0 kudos

Resolved! Unable to create a separate app password

Hi. My wife has just got an iPhone. We are trying to set up her virginmedia email on it, which she has been using for a long time. I have read the help section on the VM  website about generating a separate app password to do this. However! We share ...

nijmegen92 by On our wavelength
  • 8 replies
  • 0 kudos

Close my secondary email account please

Request for techie guys to close my secondary email account please. I believe it should have been closed automatically quite some months ago when we left VM but its still active and its just full of scammer and spam emails, so needs...

Winter64 by Joining in
  • 1 replies
  • 0 kudos

Email verification link always expired

Hi,I am trying to set up my virgin media account but every email verification link I have been sent has been expired. Could someone assist me with this please?Thanks

BenC111 by Joining in
  • 3 replies
  • 0 kudos

Email password reset since oauth

Hello, I'm having trouble accessing my email account (domain and no matter what i do it won't let me reset my password.  I've was a beta tester with at the beginning and everything i have is in email.  How can i get my passwor...

E mail accounts after leaving virgin

If I decide to leave Virgin  do my E mails stay active for a period of time or get disconnected straight away cheers 

neil100 by On our wavelength
  • 3 replies
  • 0 kudos

Transfer legacy unassigned Blueyonder mailbox to new VM account.

Hi, Please can a member of the admin team contact me directly to arrange moving an unassigned legacy Blueyonder mailbox to a new VM account. I am concerned it may be removed soon, as webmail access has recently been lost to this mailbox. Thank you

foxtrot2 by Joining in
  • 2 replies
  • 0 kudos