Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
why is it your system keep changing my password every 3 days this is been going on since when there start using none virgin email to log ini been customer over 23 year i think i am going to leave because rubbish look lawyer customer and dont have a 2...
Is there a known issue that is preventing me receiving emails for parts of the day? For example, I sell on eBay and Amazon and receive dozens of emails a day. I am only received a few emails with these notifications a day, normally one email for each...
Is anyone else experiencing this issue? Call centre closed so cannot check with them.
Help!!! I have spent hours on the phone to VM and also to Gadget Recue who VM suggested I signed up to for £9.99 a week. Those hours have been a waste of time and I am feeling it may be time to ditch my VM account having been with NTL and now VM for ...
I am only receiving some emails, I sell online and only half the emails are arriving, just bought something on Amazon and no email? Ntl account but not all emails here, a few came in late but a lot missing.
I have recently been locked out of my NTLWorld email. I cannot access my email even to change the password.I was a virgin customer over 2 years ago but am not anymore.I need access to my emails for banking/mortgages/life etc. please can someone help
Hi, I have an old virgin media.com email address. Unfortunately this address has been hacked and it is being used by persons unknown. The hackers are using my email to raise fake accounts and accessing my old accounts that I forgot used this address....
We’re aware of an issue effecting the email service and working to fix this as soon as possible. F011312129 +++UPDATE+++ Issue is now resolved. Community Mods
My virginmedia.com email has now stopped working and is asking me for a password. It is an old email and not linked to my account. I believe it could have been hacked as I was getting a few weird emails and now the password won’t work. As it is an ol...
I hope someone can help me as I am at my wits end. my NTL world email suddenly stopped working on 29/04/24. I cannot get into my virgin media account as it asked me to change my password so I did. Now it isn’t recognising the new password. Virgin med...
