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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
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Message sending failed

3rd April 2024 and I am unable to send mail. When I use curl I get the following error.curl -v smtps://smtp.virginmedia.com -u <email>:<password>* Trying 84.116.6.19:465...* connect to 84.116.6.19 port 465 failed: Timed out* Failed to connect to smtp...

Chris-H by Joining in
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No access to Blueyonder email

I have 2 Blueyonder email adresses. One is working fine, but I cannot send or receive email using the other.  I am locked out of that email account. Virgin helpdesk unable to help and said they would get back within 3 days(!)Password changed via Virg...

Email has disappeared altogether

My email, which I've had long enough to be an NTL one, has simply disappeared. I can no longer log in, on any device, send or retrieve and it's also disappeared from the primary holders account. Please help, I use that mail for quite a few things?

dford2 by Joining in
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Email has disappeared altogether

Two of mine have disappeared as well.  It seems to be connected to this ludicrous idea that you need to have a non-virgin media account to sign into any of your emails now. I have been waiting for six weeks to talk to someone from IT to sort this.  C...

Evelyn53 by Joining in
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Blocked email - cannot reset password

Hello Is there anybody from Virgin that could help me to unblock my email account. I've tried to reset my password as instructed but am not having any luck at all.  Regards  Malcolm      [MOD EDIT: Subject title changed for clarity]

Resolved! Email - denial of service

 Virgin Media provided my telecoms and email for over ten years up until the last week of September this year when my emails stopped and I have received no further emails since.Instead of emails, a notice says: "The host [...] could not be found.." (...

-D by On our wavelength
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Unable to COPY to an OUTLOOK.COM email address

I have several ntlworld.com email addresses, which I have used for years.I am sending emails to some outlook.com addresses. If I send the emails directly all works fine. However, if I merely put the outlook.com address on the copy list I get a reject...

Lennie by Tuning in
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