Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
The same thing has just happened to me. Same IP address in the error message. Am trying other devices but this appears to be a problem caused by Virgin severs.
For some reason, my Outlook in Windows 10 will no longer connect to the VM IMAP server. It keeps saying username or password incorrect. However, the same username and password work fine on Webmail, on my Android phone and my Kindle tablet and I've ma...
I have tried to block an incoming email address but receive a message from Virgin that my blocked list is full and I need to remove some blocked addresses to make room. How to I view my blocked list to be able to edit it?
I am being inundated with phishing attempts so why can't Virgin put a stop to these? This is the spoof email address from which these originate:. no-reply-00n00riw@irelandscontentpool.com They purport to be from well known companies offering free i...
Hi is Virgin Media closing all ntlworld and blue yonder accounts within the next two years?
Like so many here people I am unable to get the 'app' password for my emails.Nathan_P (?) sent me a private message offering to help and asked the sort of questions one would expect , except is seemed to take too many messages to ask these questions ...
Hello all,I have 2 phones (android and iPhone). my @virgin.net email suddenly stopped working in iPhone, using the Apple mail App. I have done everything under the sun (updated IOS, deleted and created the account several times, rebooted the phone se...
My wife has forgotten her password for her email. I have tried the password reset link but when I get the email it says to it's to reset my virgin media account password I'm at a loss what to do next
My email account @virginmedia.com has been unavailable since 1st May. Despite a number of interactions with 'customer service' on Whatsapp and their promises of resolution I still have no access. Message is 'Your Virgin Media Mail' account is unavail...
My wife's ipad no longer lets her access email. It wants a password for her (secondary) account, and she does not know one. She has used the email address for many years, and it still works on her Windows desktop and laptop.The secondary account pa...
