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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

not receiving emails being rejected as spam

Hi. A couple of weeks ago all of my inbox disappeared. I complained to Virgin and they messaged to contact an engineer but I started to get them again. I received my last on the 8 Sept. and when anyone tries they get rejected as spam. I am however st...

Pickone by On our wavelength
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  • 3 replies
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Can’t add blueyonder to mail app

I can’t add Blueyonder to Mail App.I have tried adding my Blueyonder email to the emails in my Virginmedia webmail account . I have tried generating a new app password in VM webmail and trying to add email in Apple email settings . It is so frustrati...

jamesBond1 by On our wavelength
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cannot reset a virgin.net email password

My wife has a virgin.net email account.I am the account holder.She can no longer access the account.You have asked me to post a message and you will respond to me to see if you can help us get her access again.Looking forward to someone picking up th...

my mail account had been disabled

Hello,  I have unable to access my emails and discovered that my mail account had been disabled.I was given instructions to change my password and give another email address in order that a verification email could be sent. Unfortunately I gave the w...

MClinton by Joining in
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  • 3 replies
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Sent emails deleted

This same issue has occurred on one of our Blueyonder email accounts ..Sent emails before 29/08/2024 have disappeared - NOT deleted or archived, using IMAP on iphone/and ipad.Inbox and Archive folders are intact.Can you help out @John_GS; if you can ...

tufftee by Tuning in
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  • 5 replies
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@virgin.net password reset

Cannot reset passwords on "xxx@virgin.net" or "@virginmedia.com" accounts. I checked all related threads and have done everything possible    I urgently require a link for a password reset for my @virgin.net email account.  I confirmed that the email...

dhairbus by Dialled in
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  • 3 replies
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VM email issues reset passwords.

Cannot reset passwords on "xxx@virgin.net" or "@virginmedia.com" accounts.I urgently require a link for a password reset for my @virgin.net email account.Why don't VM provide readily accessible password reset links for all VM "legacy" email accounts ...

dhairbus by Dialled in
  • 344 Views
  • 3 replies
  • 0 kudos