Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,How can I delete my primary email account (@blueyonder.co.uk) and use my secondary account (@virginmedia.com) instead? I don’t use the primary account, but I get countless spam and junk emails sent to it.I have read on this Community that email ac...
Firstly this is a new problem, for years I have been receiving emails from the same source that contain highlighted text, bold etc.No this, any clues please?
For past few days have been unable to access my virgin.net emails on my PC, when opening the usual web page just get two Forbidden messages Have tried to access via an iPad and got the same message, read to change password which I did but still have...
I'm really struggling with New Webmail OX Version.Not only is it difficult to navigate, it doesn't allow me to add attachments to my emails, and I cannot search either.I have deleted my cookies, and still the same issue.How can I do these things ple...
I have this problem and have taken advice from another forum chat which suggests changing the password. This solution seems to be endorsed. However, after I click on "generate new password" I get asked for an alternative non-virgin email address. I...
My NTL world email has been hacked & I need to change my password.I tried logging on through VM but as I haven't been a client of Vm for a number of it would not let me. I have scouted the internet to find a way to change password but can find noth...
HiVirgin media tells me that I need to change log in email address in order to receive a new app password.When I try to edit the address it goes back to the screen informing me that I need to change it, and so on and so on.....I can see that other pe...
I have the "Forbidden" problem when trying to access email via the "Virgin Media Mail" after initially logging in. I have taken advice from another forum chat which suggests changing the password. This solution seems to be endorsed. However, after ...
Having got the "Forbidden" error message on all my Apple devices (but Windows access working okay) I was told to change my password to fix it. However, to change my p/w I apparently have to change my email address to a non-Virgin email account.I've t...
I have an old ntlworld email address that has not been removed by Virgin media after 90 days of leaving. It is now been 18 months and my old email keeps getting hacked. Unable to sign in to my old account. Need help to remove it. Thank you
