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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Virgin.net email address to be closed incorrectly

I have exactly the same thing. I received the email today saying that my email account would be closed ion 30 days as I no longer have any VM services. This is entirely wrong I have active broadband and landline services from VM and have had for many...

Re: Unable to send Email - smtp server/ Auth issue

I am having an issue that my hub is not allowing port 465 to be opened, i'm trying to setup my NVR to send emails but my Hub3 won't allow it can you explain why and how i can rectify this problem.

zudrick by Joining in
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Virgin.net for virgin money business customers

Adding to the queries re the brutal destruction of longstanding virgin.net email addresses, it has just occurred to me that I am a Virgin Money Business customer. Does this allow me to retain the email address under the auspices of that active accoun...

Sam390 by Tuning in
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ntl email stopped working on android

hello. my ntl email has stopped working on my samsung s22 , it has been fine for months but occasionally stops working. i can access my ntl email online with my laptop no problem.i have reset my phone and removed and tried to re-install ntl email on ...

pjs333 by Joining in
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Email won’t send from mobile devices

Hi around 4 months ago my mail stopped sending from any devices, can only send mail online. I receive mail  on mobile devices but can’t send which is annoying. I’ve deleted and re loaded account also created new account but still won’t send email.any...

Re closing virgin.net email accounts

Hi,I need help, to  keep my old.email which has been used for years by my elderly father from being closed in 30 days, he uses it for all his medical appointments, etc and can actually remember the addressI have a current on going subsription to Virg...

Resetting Password & Whats App

Hi, I am trying to reset my password but I am having issues with not receiving emails or when i click the link it loads a blank page. I have contacted the Virgin Media Chat Box twice now and both times they have swapped me to What's App, however, ove...

PeterS55 by Just joined
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Resolved! email problem

following recent area work, I have problems with email. My @VirginMedia.com isnt showing when i log in via myvirginmedia and my @ntlworld.com comes up but its not showing anything in the inbox, spam shows up and items coming to my inbox are autoforwa...

Lozzer18 by On our wavelength
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%virginmedia.com@gtempaccount.com

Setting up a new phone but why has my email changed to the above? I still have an active monthly contract very confused Thanks %virginmedia.com@gtempaccount.com