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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Compromised Virginmedia Email

Hi there,My Virginmedia email has become compromised and the attackers are changing passwords to various accounts. Can you please assist in recovering my Virginmedia email?Many thanks,Alasdair

setting up Blueyonder email address in Outlook windows 10

So I have been trying to set up my Blueyonder email account to receive my emails using Outlook in Windows 10 after a crash and for the love of it I cannot get it to work.So I open Outlook email and begin adding my Blueyonder email details I go in thi...

barrossa by Joining in
  • 5 replies
  • 0 kudos

compose button not working

The compose button on my email - the additonal one used by a family member - is not working. neither does the forward / reply / reply all or delete. Thank you 

Ntl email hacked

I to am a ex virgin customer my ntl email has been hacked and I need It shut down asap please can you do this for me.

and2 by Joining in
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  • 0 kudos


PLEASE HELPI cannot access my blueyonder emails since Monday 31st October, spoke numerous times to useless customer service reps who could not help me.  VM does not care about their customers even though I have been their customer for over 20 years. ...

resi5 by Tuning in
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Virgin email access denied forbidden and Luxembourgish?

Today all of a sudden I've been denied access to my webmail account with the words forbidden and at the bottom Luxembourgish . It worked fine before. I've cleared the cache etc and can login to my virgin media account. What's happening?

Quorny by On our wavelength
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Resolved! unable to send emails again

NTL world, once again unable to send emails " An error occurred inside the server which prevented it from fulfilling the request. "Help !

Outlook Password Generator

My outlook has popped up asking for a password to send an email which it's not done before.  I eventually managed to find the area to generate a password to use for Outlook and now it's saying I need to change me email address.  Er, no.  I have so ma...

Forthcoming NTl email about to be blocked...!! SMTP Pop-up

Hello again - I may be premature but I think Virgin is about to block my NTL email again.Today, I've had an intermittent pop-up box showing the SMTP box, with asterixs (*) showing my password; the box pops up v quickly so cannot get all of the detail...

melody9 by Tuning in
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  • 0 kudos