Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
How do i copy my e mail folders on to my hard disk ?
My email has been hacked. I have changed my email and password as directed by virgin. However I am still accessing my emails on my iPhone via my old details. I imagine the hackers may be able todo the same. I have logged out and back in on iPhone wit...
Hi, yes another ntlworld.com email address issue. So, this email address is obviously very old and was set up through my parents' account long ago. We used to be able to access the settings to this email address by just logging into their main VM acc...
I am an old Virgin Media residential broadband customer and I had 4 virginmedia.com email accounts associated with that contract. In 2020 I switched to Business Broadband, but have continued to use these email addresses without issue (a protracted n...
Having spent hours on the phone to support, I have got nowhere with my email issue. I have 3 email @blueyonder.co.uk addresses, only one of which works correctly across webmail, iPhone mail and MS Outlook. The 2nd email works OK on iPhone and Outlook...
I was yesterday renaming my folders within my VM email inbox in Outlook and could see they had been successfully renamed, but on opening Outlook today my emails have simply vanished as the folder is now reporting no items in folder, which is clearly ...
my email has been locked. I tried to change the password but I had to change my login address first. When I tried to validate the email change via the link in the email it said that the link had expired and I must try again even though I clicked the ...
I can send emails from my iphone (blueyonder.co.uk email address) as long as I'm using my home wifi.However, as soon as I leave the house, I get an SMTP server authentication problem (password incorrect error), using 4G/5G or other wifi.Since I'm not...
When I click on reply button to reply to an email I get the attached (see picture) which just spins forever. Why?
I have tried to access my emails this morning and received the following Your Virgin Media Mail account is currently unavailableI have followed the instructions to change my email to a non ntlworld one and get an email to the new one to verify but th...
