Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 33341 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 53559 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 35361 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 46192 Views
  • 8 replies
  • 7 kudos

SMTP Outlook / Windows Live / Windows 7 / SSL Problems - WORKAROUND

Thanks to Snoopdog for finding this but it seems that if you just use SMTP port 25 with no encryption (no TLS or SSL) then finally we can send e-mail again.Previously SMTP without SSL on port 25 was unsupported. However, now it is! How strange. That ...

techweb by On our wavelength
  • 564 Views
  • 6 replies
  • 1 kudos

Resolved! NTLworld

Hi. I have an NTLworld email address. Just got a new phone and I cannot remember my password.  Can someone please advise me how to access the email account? Thanks.

Cant access pop3.virginmedia.com

My Outlook was working on 10th April. Just come back from a trip and now receiving the error:Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Con...

Mac Mail Help please

I recently gave notice to quit VM and for some reason they turned off my @blueyonder.co.uk address at once instead of 30 days notice. I called and it was switched back on again but in the last 10 days I have had to reset my password at least 17 times...

paul_b1 by Joining in
  • 735 Views
  • 3 replies
  • 0 kudos

Problems accessing VM emails on Live Mail on Windows 8.1

Since Monday 15 April I have been unable to download either my Blueyonder email or my virginmedia.com email on my Windows 8.1 laptop using Windows Live Mail 2012. I can still download those email addresses using Windows Live Mail 2012 on my Windows 1...

Sticks by Dialled in
  • 810 Views
  • 9 replies
  • 0 kudos

My secondary email as vanished

So I was hacked in my email address 2 days ago none of the virgin media agents can help me, I had my networks account since I signed up 16 yrs ago, all the agents giving me different answers, my secondary account I always use and it’s gone to the it ...

Loubee by Joining in
  • 268 Views
  • 3 replies
  • 0 kudos

Can't sign in and apparently email not recognised

Hello everyone,Today I've been trying to log in to my virgin media account to check some settings (I normally use a desktop client called eM Client) but couldn't sign in due to an FSB50 error code. I deleted my cache but it didn't fix the problem and...

Bluer by On our wavelength
  • 736 Views
  • 7 replies
  • 0 kudos

my ntlworld has been hacked

This was my primary email account and the hackers seem to now have complete access to it even though I have changed the password multiple times. I cannot seem to stop the nightmare. They are in the process of resetting passwords to all the accounts w...

bish1950 by Joining in
  • 170 Views
  • 1 replies
  • 0 kudos