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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos


My main use Email has been hacked. They got in during the early hours of this morning and changed my password so that i can no longer access it.......... This is after they managed to get my Facebook account. this blueyonder email is my spare one for...

DeneBW by Joining in
  • 4 replies
  • 0 kudos email stopped working

A couple of weeks ago my email stopped working, I had changed nothing. Ever since then I have been unable to contact Virginmedia because none of the options provided on their website addresses the issue I am experiencing. My email add...

Access to secondary email account

I have a problem with email accounts. My wife has a secondary account but is unable to access to change password etc. When I could access all the secondary accounts obviously it was easy. We know the password and mothers name and date of birth. These...

Bobmacq by Joining in
  • 5 replies
  • 0 kudos

Service problem now fxed email gone mad!

We had service problems a couple of days ago with email so I signed up for notifications so I knew when it was fixed and later that day it was fine.Over the past two days I've had the same email 12 times telling me it's fixed. OK I get the message no...

Ashg by Superfast
  • 4 replies
  • 1 kudos

Old email password hacked.

Hoping someone here can help. We were with VM for years, left for a short stint to another provider, at which point we were told our old ntlworld emails would be closed down within 90 days, this was years ago and never happened. My email account has ...

HANn23 by Joining in
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  • 0 kudos

Blueyonder password hacked.

Hi. I’ve had an email from my own blueyonder account saying it’s been hacked and states the password. How do I access the account to change the password? It is not on my virgin media account.

bigchap by On our wavelength
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Email link not working

Good evening, I can access my emails from my phone but when I try and access from My Virgin Media when signed in via the "email" link I just get a message saying "Oops! We can't find the page you're looking for" - this is both on my phone via the web...

DEF01 tried to sign in to VM Email this is all i get

Hi AllUse Standalone only from time to time when tried to get onto VM email account today no luck at all just keep receiving DEF01 error.Tried to change password but states i have not entered email correctly ( i have )Tried even to change email but c...

Printing off emails

When I print off my emails the first page just shows the senders email address, this has only just started to happen, how can I amend it so that this is included on the next page with the rest of the email?

KD5 by Joining in
  • 3 replies
  • 0 kudos