Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've just had the dreaded email about my account being deleted. I'm currently abroad and am not sure how I go about saving all my email. I have set up a gmail account - can anyone let me know how I can transfer all my inbox and sent emails to my gma...
Received email reminder canvelling Virgin.net accounts Spoke to team few weeks ago and since I’ve been with Virgin for media broadband services a number of years was assured all would be fine / yet still getting reminders Can this be looked at urgent...
My wife can’t transfer her @NTL email from her iPad to her iPhone.We’ve tried to add it as a new account but it asks for a password, as I’m the account holder I’ve tried to input my password but it won’t accept it.Any ideas?
My dear old dad, who is 94, did "something" to his email account while i was away on holiday; it now seems to be completely inaccessible, and i'm getting nowhere trying to recover it for him.He has a Virgin Media account (for his broadband, TV, and ...
since 2nd August I am unable to access my virgin.net account. It says the password is invalid.The recovery process doesnt work and i dont receive any emails to my recovery email address.Is there a number that I can call please to get my account reset...
I have an active broadband account with an @ntlwold.com email addresses that I don’t use.Like many on this forum I have an older dial up account with a @virgin.net address, and my wife has an email address and these are both very active accounts.My b...
Hello Virgin Media,I also appear to have an original dial-up account with associated virgin.net email address that is being deleted. Can someone from VM please contact me.Thanks
Hi we used up to 10 years ago but left when we moved as Virgin did not cover the new area. Since then my wifes account has still be active, although rarely used, recently we have seen activity where the account is being used to gain access to other ...
Today I received an email informing me that virgin intend closing my email account which I have held for over 30 years. I have contacted customer services who confirmed this and are unable to help as virgin are closing all email accounts. To say I am...
So I received an email from VM this afternoon informing me that my virgin.net will be closed in 30 days. I have an active VM broadband account and the Virgin.net address is my primary email. The massive inconvenience of migrating to another email pro...
