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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Hacked email address??

My Email has been down 36 hours for so called maintenance and today I have had 2 phone calls from friends who have received emails from my address with reference to Amazon and supposedly been sent by myself??? How can this be when I have been unable ...

Email transfer to new iPad

Hi, transferred all data from old iPad to new iPad including my emails but my wife’s emails didn’t transfer. Advises account error. Her email on old iPad can still send and receive.Thanks for any help.

stew7019 by Joining in
  • 1 replies
  • 0 kudos

V media hacked email

Some lowlife hacked my email account. Changed my password so how do you reset it if you can’t access your email account?!

Unable to access blueyonder emails

My email account was hacked yesterday and now I can't receive any emails on my blueyonder account. I can send email though. I have tried to change my password details to protect my account.I have tried fixing the account without success

Resolved! Leaving VM and emails stored in Outlook

Sadly after 20 years we’re leaving VM and our old blueyonder email address.I have a stack of blueyonder emails saved in Outlook that I’d hate to lose.When I leave VM will I still be able to access those emails. Silly question probably but…

Dagger1 by Joining in
  • 3 replies
  • 0 kudos

Resolved! unsecure emails?

My emails showing as unsecure despite using trusted sites, any ideas what is happening? thanks

Beeps by Joining in
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Email hacked, unable to log in as old account. Please delete

I have an old email account and it has been hacked. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account.Are you able to assist me in getting this...

MrT7 by Joining in
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Hacked Mail Server

Hello,To begin.I have an old NTL World Mail Account with Virgin (set up for me via my parents account when i was younger). Until recently, this has always been my main email account, for the past 20 years of my life. So it contains a fair amount of p...

smaler10 by Joining in
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Old ntlworld email account

I have an old ntlworld email account I haven't used for ages. I understand it has been retired now however it occasionally spams my friends email accounts. Is there any way of deleting the account?

Can send but not receive emails on Android or IOS

HiI appear to have a common problem which never appears to get resolved by VM. I am able to receive my emails but not send them although I can send them on Webmail. All of my settings are correct and I have deleted and reinstalled all the apps I use ...