Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My Email has been down 36 hours for so called maintenance and today I have had 2 phone calls from friends who have received emails from my address with reference to Amazon and supposedly been sent by myself??? How can this be when I have been unable ...
Hi, transferred all data from old iPad to new iPad including my emails but my wife’s emails didn’t transfer. Advises account error. Her email on old iPad can still send and receive.Thanks for any help.
Some lowlife hacked my email account. Changed my password so how do you reset it if you can’t access your email account?!
My email account was hacked yesterday and now I can't receive any emails on my blueyonder account. I can send email though. I have tried to change my password details to protect my account.I have tried fixing the account without success
Sadly after 20 years we’re leaving VM and our old blueyonder email address.I have a stack of blueyonder emails saved in Outlook that I’d hate to lose.When I leave VM will I still be able to access those emails. Silly question probably but…
My emails showing as unsecure despite using trusted sites, any ideas what is happening? thanks
I have an old ntlworld.com email account and it has been hacked. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account.Are you able to assist me in getting this...
Hello,To begin.I have an old NTL World Mail Account with Virgin (set up for me via my parents account when i was younger). Until recently, this has always been my main email account, for the past 20 years of my life. So it contains a fair amount of p...
I have an old ntlworld email account I haven't used for ages. I understand it has been retired now however it occasionally spams my friends email accounts. Is there any way of deleting the account?
HiI appear to have a common problem which never appears to get resolved by VM. I am able to receive my emails but not send them although I can send them on Webmail. All of my settings are correct and I have deleted and reinstalled all the apps I use ...
