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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Cannot Access Emails (Ntlworld Account)

SInce Monday i've been unable to receive any emails through Outlook I'm getting Server Timed Out messages...this has been ongoing for c48hours now...is there a fix I can look at?

Email Box Unavailable

My email box has been unavailable since Saturday. I have tried resetting my password and will not accept any of my new passwords and they do not even relate to my account whatsoever.

'deleted' ntlword email account hacked and getting threats

This past week my old supposed to be deleted ntlworld email address was hacked and I have been receiving threatening emails. The person has also hacked into my social and professional accounts and changed the passwords and even put two factor authent...

Resolved! Cannot send emails

I have an @virginmedia.com account (as a long time Broadband Customer) that I use to send emails from Thunderbird. This is only used with the SMTP server as I have a personal email address with my own domain name.I have had an email today to "Reset y...

Exonian by Joining in
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Old ntlworl email

How to remove old ntlworld email for myself and my deceased wife as they have been hackedI am no longer a virgin media customer, left 2019

PauT by Joining in
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Why is webmail down?

When will it be fixed? I'm sick to death of VMs shaky webmail. I was told this morning that they are 'working hard to fix the problem...'

raybell by Joining in
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Delete old ntlworld and virginmedia email addresses

I have a number of old email addresses which I set up a divert before leaving Virginmedia. I have noticed that recently someone is trying to use these to access different sites - not ones I have used. How do I get these addresses deleted?

Emails stopped working after password change

Hi can anyone help me recently I changed my password for my ntlworld email account now it won't work on my iPad or iPhone only webmail on the Virgin Media siteon both my iPhone and iPad it says password can't be found even when I manually input into ...

Old NTL World email has been hacked

I have an old NTL email that needs deleting as it has been hacked.I am noonger a virgin media customer. How can i permanently delete this email address

All123 by Joining in
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Can't send emails with attachments

Can't send emails with attachments (syntax error) ok with Outlook though 200 SyntaxError: Unexpected token '<', "<!DOCTYPE "... is not valid JSON

IanF54 by Just joined
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