Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I am unable to access my NTL World email via the Apple Mail Account. Despite changing my password I’m still not recognised by the system.I can access NTL via my Virgin Media account.Spamhaus indicates my IP address has been listed and removal fro...
My virgin.net email account is locked and I cant seem to find a ay to unlock it, anyone help please?I havent been able to receive emails for over a week now, just seem to be going round and round in circles. is there anyway to get it unlocked please?...
After 25 yrs my virgin net email address ;look slike it has been switched off. I do not have any active Virgin Media accountsI have just read some other posts where others have had a similar issue.As all of my life is linked to this address is there ...
Hi, I have seen in previous messages that a forum person was able to help people access old NTL world emails. I'm hoping the same might be possible here, so very much hope a virgin media forum support person can reply. Thank you.
I am no longer a virgin customer but I have an old blueyonder email account that I still use and believe it’s been hacked
I have a new phone and unfortunately am unable to get my emails on there as I can't remember my password. I went through the security question and D of B to reset password but whatever I type in it doesn't accept. I have tried to do this on 2 mobiles...
Hi. Out of the blue I now have problems with one of my virgin email accounts.No in or out emails. Triangle with exclamation mark. Banner message to change password.I contacted tech support and was advise to go to settings and change password. Click '...
l've stopped receiving emails regarding my bills and statements.l tried to log in to my account only to be told my email address is 'not recognised' Can you tell me how this can happen with an email address l've had for 3 years which is supposedly ha...
I closed my Virgin Media Broadband account 18 months ago, but the 2 associated emails are still active (collecting junk).Please can you delete them for me asap? I understand this is supposed to happen within 90 days of closing the account.many thanks...
Hi On Friday I stopped receiving emails from my NTL World account. I access the emails via Microsoft Outlook using imap. The message I received was: Enter IMAP password. I've attempted to enter all possible passwords but still not able to access it. ...
