Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I want to find out and change some passwords on managed emails accounts that are used by the family. How can I do this? It only allows me to delete them.
Hi can you re enable my email account pls?hi is there an issue with virginmedia mail. No emails are coming through and when I log into my account online, the mail page returns an error “page not found” to try to resolve or view email within the accou...
Good morningWe can't use virginmedia email as account hacked and friends getting spoof messages from the account.Did virus check and okay. Can't change account password as usual user name no longer recognised.Tried ringing VM for help but it is all a...
Hi, I have used an old virgin.net email for 20+ years, unfortunately it has been hacked and the person is trying to use it to sign up on other sites. They have also taken control of my other sites such as Instagram. They know my email password. I am ...
Hi sorry if this has been posted before but I still cannot solve this Yahoo issue.My ipad intermittently wont download Yahoo mail from the server, but mail is downloading on linked iPhone when on 4g/or on a different Wi-Fi. I can access mail on Yaho...
Hi,I have accidentally deleted my wife's email address, which was a secondary address on my primary account.Is it possible for that to be reinstated please?
I am desperate for help recovering my lost email account. Using a disc I set up my virgin.net email address around 23 years ago and have used it ever since as my sole email. My inbox contains all my contacts to friends, memberships, insurances - basi...
Hil.I have been with this company for around 20 years. I still have a blueyonder account, and all working well. However, can someone point me to how to create a new Virgin email here?RegardsShaun
Good Morning,My account was suspended due to suspicious activities last month . I was told to run a antivirus check and make sure everything was ok. I did this everything is all good. My email is now back up and running. My problem though is, I remov...
My wifes secondary account can't be accessed, it is listed but will not respond. I have changed my primary password but the secondary does not appear to have changed & so will not connect to server. Can I please have access to the secondary account, ...
