Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 34037 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 54262 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 35911 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 47078 Views
  • 8 replies
  • 7 kudos

Reading ntlworld emails on gmail

My wife used to receive her ntlworld emails on her gmail account, but this has now stopped. Anyone got any ideas how to sync the 2 again? I'm not very good with IT, so I'll need step by step instructions. I'd be very grateful for any help

bj3 by Joining in
  • 629 Views
  • 0 replies
  • 0 kudos

Delete an old ntlworld email account

Hello,I today received a forwarded email from my old NTL World email account, which I thought had been closed down.Could I please ask how do I close this account downThanks for any helpRegards 

Stevepb by Joining in
  • 946 Views
  • 3 replies
  • 0 kudos

Hacked email

I have an old email address that has been hacked please help unable to change password as I an no longer a customer 

King3 by Joining in
  • 370 Views
  • 4 replies
  • 0 kudos

Email auto-forwarding ignoring some emails

I have had auto-forwarding of emails enabled for some time, which forwards "all" VM emails to my gmail account. What I have noticed is that some emails originating from particular senders e.g. Ali Express in particular, do not get auto forwarded. Suc...

brdevine by On our wavelength
  • 319 Views
  • 1 replies
  • 0 kudos

email problems

Most of my incoming blueyonder emails (but not 100%) are being delivered to my sent folder. How can this be fixed?  

sdu60 by On our wavelength
  • 243 Views
  • 1 replies
  • 0 kudos

Virgin.Net email

My Virgin.Net email stopped working this week. It is tied to an old account at our old house. We are still with Virginmedia and I would like to  know how to attach it to our current account at our current house.

No email for over 3 weeks

My ntlworld email account is still not working over 3 weeks now,all folders have gone it won’t let me save a password or change imap settings from ntlworld to virginmedia it says imap credentials are invalid.