Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have problems accessing a mailbox for one of the IDs associated with my account. This was reported on 20/5/22 but no nearer to a resolution. Benn on hold for minutes to speak to a manager but got cut off as the battery on my home phone died. Passwo...
Hifor the last 2 days when I try to log onto emails via webmail I get the Forbidden page. I have cleared cookies & cache, have tried on google Chrome, Microsoft Edge & Safari - all say forbidden please help.
Hii have not received any emails since Monday afternoon .. I get the Cannot get Mail. No password provided for Blueyonder.co.uk.The password is in settings . Even if I retype it .. it is verified .. but still get the same message.I have reset the vi...
Hi allReally hoping someone can help a virgin.net hacking issue.My email account was hacked and I received a blackmailing email (appeared to be from my account) and displaying my email password. I managed to get VM to change the password but I’m sti...
I have old email account I never use but still receive emails. Just want to delete it completely. Its a blue yonder address. Any ideas?
I would be grateful if a moderator could private message me about deleting an old ntlworld.com email account. Yesterday I noticed from my email software that the password had been changed. This coincides with me receiving on the nil world email addre...
My virus can says I should change my blueyonder password . I have done it before through my Virgin Media Account but I can’t find the option to change it on the new web site . Also my latest blueyonder emails are not in the VM emails but are in my Ma...
I realise that my inbox is pretty full (I get the 999+ message), but I can't find any way of auto-deleting previous emails after a period. Instead, the webmail client has now adopted the habit of apparently randomly moving my emails to Trash. If thes...
HiMy Mozilla thunderbird email is not working on PC or I phoneMessage reads "login failed."I've tried changing the password but every password I try to enter is rejected " you cannot use that password"Spoke to customer services (for an hour!) they s...
Hi,I have an old ntlworld.com email account that I'd like to delete. The password is not very secure and I believe has been compromised. The account wasn't the main email linked to the original account from many years ago. None of the links in the...
