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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email Problems

I can no longer send email from my Virgin Media account using the iOS Mail app on my iPad or iPhone.  I get a message saying that “Cannot Send Mail The username or password for is incorrect”.I need to make clear that bot...

Resolved! DKIM public key

HiI recently discovered that my outgoing email was not getting through to some recipients.Other posts on this forum led me to set up DMARC and SPF in the DNS settings for my NAMESCO email forwarding service..This has recified the issue. However I now...

tj_1948 by Tuning in
  • 5 replies
  • 0 kudos

Locked out of email

I forgot my webmail password and have not been able to login or change the password to access the email account.I am  told by the call centre that they cannot help as it is an old account - can nyone on the Virgin forum advise a solution?

Virgin email up the creek

I have had continuous problems with virgin email over the last 3 months.Listing:1. Password not accepted but later found ok and accepted2. Incoming mail sometimes delivered to archive, sometimes to draft, sometimes to spam.3. Outgoing/sent mail somet...

sdu60 by On our wavelength
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Unable to connect to email server

HiMy emails on both iphone & Samsung has stopped working with the message:Unable to connect to email server to verify your account information.Both were working and settings remain the same.I have reset my passwordI have deleted the account and re es...

Barry111 by Settling in
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How to set up Auto Forward

Hi, A novice question, I want to auto forward mail from an account to a account.How do I do it.Thanks.

Don48 by Joining in
  • 1 replies
  • 0 kudos

Emails not being received

I can log into my email account (on both my laptop and phone) and I can send emails but I am not receiving any. I have removed all filter rules and have logged out and logged back in again but still no new emails are being received - which is a probl...

Email account locked

I no longer have access to my @ntlworld emails.  I have gone through the loop of resetting my password several times with no joy.  I would normally view emails with Thunderbird but this simply keeps prompting me for the password.  I can't see emails ...

abrahad by On our wavelength
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  • 0 kudos

Resolved! Ntlworld email address

I have had an ntlworld email address for years and I am currently a virgin mobile broadband and tv customer. my email address has recently been hacked and compromised but I am unable to login in to my account to reset my password. It does not recogni...

Lgoodier by Joining in
  • 3 replies
  • 0 kudos

Old emails

I have had an Ntlworld address now for over  20 years. I am trying to trace important emails received  in late 2006 and early 2007. On looking the earliest I can retrieve are from 2013. Can anyone please help.

1877 by Just joined
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  • 0 kudos