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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Virgin email up the creek

I have had continuous problems with virgin email over the last 3 months.Listing:1. Password not accepted but later found ok and accepted2. Incoming mail sometimes delivered to archive, sometimes to draft, sometimes to spam.3. Outgoing/sent mail somet...

sdu60 by On our wavelength
  • 6 replies
  • 0 kudos

Unable to connect to email server

HiMy emails on both iphone & Samsung has stopped working with the message:Unable to connect to email server to verify your account information.Both were working and settings remain the same.I have reset my passwordI have deleted the account and re es...

Barry111 by Settling in
  • 1 replies
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How to set up Auto Forward

Hi, A novice question, I want to auto forward mail from an account to a account.How do I do it.Thanks.

Don48 by Joining in
  • 1 replies
  • 0 kudos

Emails not being received

I can log into my email account (on both my laptop and phone) and I can send emails but I am not receiving any. I have removed all filter rules and have logged out and logged back in again but still no new emails are being received - which is a probl...

Email account locked

I no longer have access to my @ntlworld emails.  I have gone through the loop of resetting my password several times with no joy.  I would normally view emails with Thunderbird but this simply keeps prompting me for the password.  I can't see emails ...

abrahad by On our wavelength
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  • 0 kudos

Resolved! Ntlworld email address

I have had an ntlworld email address for years and I am currently a virgin mobile broadband and tv customer. my email address has recently been hacked and compromised but I am unable to login in to my account to reset my password. It does not recogni...

Lgoodier by Joining in
  • 3 replies
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Old emails

I have had an Ntlworld address now for over  20 years. I am trying to trace important emails received  in late 2006 and early 2007. On looking the earliest I can retrieve are from 2013. Can anyone please help.

1877 by Just joined
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  • 0 kudos

Re: Excessive delays receiving emails

Do you mind if I resurrect this issue on my behalf? I'm experiencing much the same thing. I routinely receive emails several weeks old to my account. Currently it's impacting a new project. Is there anyone I can contact with these ema...

Unable To Log Into My Email

As of today ,my email has stopped logging in, it was fine yesterday.  I have tried to access the online login and I get the message "Your mailbox is not available at the moment."What has happened?

Jayded by Tuning in
  • 3 replies
  • 0 kudos

Resolved! blueyonder not working

I have been unable to send or receive emails on an i.pad and on the PC, for my blueyonder address, but it works through VM mailbox. I have spoken to VM who changed the password, and said that all is fine as far as they are concerned because it works ...

Gooser42 by On our wavelength
  • 7 replies
  • 0 kudos