Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello guys, my ntlworld email that I have used for years has just stopped working on my iphone 2 days ago. No reason for it to stop working, the issue I have is that I cannot remember the password for the email as it's over 8 years old. Contacted Vir...
I have a ntlworld email account which I would like to close down as I have been hacked.I do not have a virgin media account can you advise how I can close this account please
my wife tried to post on forum but because emails are not working cannot get her email address verified so I have joined to post.getting a pop up and put in her password and it says its incorrect!how can we get this fixed please or reset the password...
I had an email which inus d for years. After Virgin purchased Bluetooth Dee they never enabled me access to the account despite my trying many ways to ask their staff. They said they didn’t know how to retrieve it. I had so many documents and private...
My blue yonder email stopped working 2 days ago on PC & gadgets. Error message says Cannot get mail no password provided..The password is there in settings though and I hadn't changed anything. Have active virgin broadband etc etc and used the bluey...
I have bought a new laptop but I can't get my blueyonder email account to work on it. It still works on my old laptop but whatever I try it does not recognise it on my new one. Also when I try to read my emails on my virgin mail on either laptop it j...
I closed my account with Virgin Media around 12 months ago. I was told that my email account would be deleted after 90 days but it is still active. I didn’t delete the account from my phone and I continue to receive emails, I can also send emails but...
Hi, after some help with my virgin email account. It was hacked about a week ago and i'm unable to gain access as the password and address associated with the account has been changed. Since this happened, my netflix, facebook, insta etc have all bee...
I don't seem to be able to log on to the virgin media website using my blueyonder email address
Since buying a new phone but keeping my old sim card, i am unable to access my emails on my phone and laptop, says incorrect password but it is not incorrect !!
