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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email error Message - Help please

Every week I issue an email to a club (170 members) and this week the email is not being sent. Instead I am getting the following error.Does anyone know why?  Is it related to all the other email problems we have been experiencing recently or somethi...

DSS777 by Joining in
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Email Issues

Virgin. Do you still have email issues as it says not problems in my area now, but I’ve seen snails move faster than you email service!!! I’m using blueyonder addresses, what settings should I be using?? Thanks

Secondary emails not working

So after weeks of internet issues, now my secondary email addresses do not work. I've tried accessing them directly on the site and i recieve the same issue-"The entered credential or authentication information does not work or are no longer accepted...

lottiePutt by On our wavelength
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  • 1 kudos

Resolved! Email Not working for 14+ days now.

The email stopped working 15 days ago and support can't seem to fix it, I rely on a dependable email address.probably easier to give you a reference number: P011957516.

paulgee by Joining in
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  • 0 kudos

Remote access service - how much and what is it called?

I called VM today about loss of email (can't send stuff in Outlook). They offered to remotely access my computer to fix the problem - this is a paid-for service, apparently - but I then got cut off.My question is: what is this service called? And how...

Pop ups blocked on my virgin email account

Have to send them to Gmail to access the links. Nearly two weeks now when are virgin going to sort it. Like other people I have lost important emails. 

PAJ48 by Joining in
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Resolved! Blueyonder - failed authentication - linked emails

I am trying to help my cousin who has lost access to her Blueyonder email on VM. Failed authentication using IMAP or POP3/SMTP and even trying another email client on a different PC.Her husband is the primary VM account holder and she has a secondary...

doctorx by Joining in
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Worried about email "cascade"

I don't personally have an issue with loss of access to historic email folders because, like many people, I use an email client and download all messages to my own PC. (Though I am missing 19 June.)    However, I am concerned that when all the online...