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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 7 kudos

Email - locked

After the issues we've all had with Virginmedia email recently, I have not got access to my email at all. After the 19th June situation, I had access to my email but not access to historic emails. I could still use email. On Thursday 29th June I have...

Delete Old Email Address

I have an old ntlworld email address that has been hacked and is causing me a number of problems. The email address is from an old account that is no longer active and so I seem unable to change passwords or delete the account.. any help would be muc...

Email locked

My virgin media email account has been locked and done a full scan, changed password as advised still cannot access it.Rung customer services but still not cannot access it, very unhelpful.One of my blueyonder emails works but another states wrong lo...

UR by Joining in
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Ntlworld email hacked

My Facebook account was hacked yesterday using my ntlworld email address. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. I have an active VM account and am a staff member, but I ...

Re: TIVO box keeps stuttering.

Hi @jonmc58    Thanks for your response   Great to hear this has now arrived, regarding an app password - is it the actual outlook app which is asking for this?   Regards

Travis_M by Forum Team (Retired)
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Still no email - two weeks after VM works

Just saw an update by the ModTeam dated 13/07/23 saying RESOLVED but not mine.Received an email from virgin Media titled "We're planning essential works to your email service" in the evening on Thursday 29th June saying "we should have you back up an...

wangcm by Tuning in
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No Email access (Hacked?)

Hicannot access Email from either web or phone. followed all instructions and still cant access it. this is absolutley daft. i have changed passwords and still cant log in on the website.has anyone else experianced this or has any fixes? cheers.

mark128 by Joining in
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