Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
From today at around 13:30 my wife has been unable to send or receive emails from her NTLWORLD email account which is in daily use.The account is a secondary account. We know the password but it now does not work.we know the answers to security quest...
A couple of weeks ago my virginmedia.com email stopped working, I had changed nothing. Ever since then I have been unable to contact Virginmedia because none of the options provided on their website addresses the issue I am experiencing. My email add...
I have a problem with email accounts. My wife has a secondary account but is unable to access to change password etc. When I could access all the secondary accounts obviously it was easy. We know the password and mothers name and date of birth. These...
Hi does anyone know if there are issues with blueyonder emails at moment? mine is or appears to be working but my wife’s that is linked to account is not working since yesterday.
We had service problems a couple of days ago with email so I signed up for notifications so I knew when it was fixed and later that day it was fine.Over the past two days I've had the same email 12 times telling me it's fixed. OK I get the message no...
Hoping someone here can help. We were with VM for years, left for a short stint to another provider, at which point we were told our old ntlworld emails would be closed down within 90 days, this was years ago and never happened. My email account has ...
Today I tried to send an email but it wouldn’t leave my Outbox.Having had a similar experience several years ago I guessed my email had been blacklisted. I used SpamHaus which said my email was not blacklisted.I then used DNS checker which said I was...
Hi there,I had an old ntlworld email address many years ago, it seems to still be able to receive emails but I have lost access (A very long time ago).Is there any way I can get the emails forwarded to another address? Or gain access to that email ad...
Years ago, I had a virgin.net account, and when I was closing the account, I set up a forwarding to my new email address assuming I could cancel once I had sorted out contacting people about my new address.Well, years on, and I am seeing a whole stac...
Hi. I’ve had an email from my own blueyonder account saying it’s been hacked and states the password. How do I access the account to change the password? It is not on my virgin media account.
