Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello, I have been unable to access my Blueyonder emails on my laptop for the past 2 weeks (usual sign in is via ...... mail2.virginmedia.com/appsuite ) I receive a message "Your mailbox is not available at the moment" !!I can access my emails on...
How can I get all the emails that went to my old virgin.net account. They must be stored somewhere !
Please could someone advise why I cannot now receive emails please, thanks
My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the password is correct when we try to change the password a message appears “You can’t reset your password online right now, as ...
Hi, My virgin media account password has been reset by someone else several times since last Friday. Shortly after it happens, I lose access to my email and have to reset the password to regain access. I have also changed the recovery answer to a lon...
Hi - I have some very old virgin.net email address that family members use for backup. My one is ok but not my main email.the other 3 have recently been getting messages saying someone is trying to get into Microsoft accounts and one MS365 account h...
I am also having difficulty re-setting the passwords on secondary accounts. I've followed the steps noted above. Update settings, then manage other accounts. It lists my secondary email addresses but it will only allow me to delete tham. No option to...
I have been using my NTL email account since NTL first appeared many years ago and it hasn’t let me down once – until now. On the 21/11/22 it stopped working and hasn’t received mail since, which is disconcerting as this is my main email contact. I c...
my ntlworld in box contents disappeared yesterdayI have obviuosly hit a button accidentlyI have checked trash etc but can find themis there a way of reinstating email back to its position a couple of days ago
Good evening I have followed all advice on accesseing my Blueyonder email which is still live on my phone but I have a new VMaccountI need to change the password on my blueyonder account any ideas much appreciated Thank you
