Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Seems to have been an issue for the last 2 hours, cant verify the account was working fine earlierAny ideas of issues in the CB24 area?
I got my Virgin.net account unblocked after help from Virgin and a new password. But I couldn’t find a way to disconnect the address so random emails were coming through. Some were from organisations I hardly use (like Amazon) and I had forgotten to ...
HiI used to have an old Virgin Media account which I had to cancel around 5 years ago as I moved home to an area that didn't have Virgin Media but I kept using my Virgin Media email as I also kept my Virgin mobile account.I now have a new Virgin Medi...
I am no longer with virgin, my blue yonder email account still live and account hacked. Called virgin told can’t help and gave me a phone number to blue yonder which was a payroll company! Need help as as soon as possible please, had to block bank ca...
I think my Blueyonder email may have been hacked. I would like to change the password as soon as possible. Could you let me know how I go about this. It is my primary email account. I have posted this question before but it seems to have been remo...
I have an old ntlworld.com email address that still appears to be working and would like to have it deleted. I an no longer a VM customer so cannot access email to change password. I want it deleting.
I am no longer a Virgin customer but someone is using my old email address to hack my social media, what can I do?
Last week I found I was locked out of my email account and unable to reset the password.I assumed I had been hacked, but it turns out that Virgin decided after over 30 years that they no longer want me as a customer!!My email was originally created a...
I understand that my Blueyonder email may have been hacked. I would like to change my password as soon as possible but do not know how. Please tell me simply how to do this. Thanks.
Hi,Is there a way to trace the legitimacy of an email, if in case its legit can I use it as evidence to support a complain?What is the best setting for an email account in order to prevent malicious, scam and fraudulent emails?Thank You
