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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 75 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Can send but not receive emails on Android or IOS

HiI appear to have a common problem which never appears to get resolved by VM. I am able to receive my emails but not send them although I can send them on Webmail. All of my settings are correct and I have deleted and reinstalled all the apps I use ...

Re: emails

HiI am having precisely the same problem.  Can you please DM me to assist?  I need to know is there is a way of reinstating the account for long enough to change the email addresses on the various websites I have, and whether there is a way of downlo...

Kulu by Joining in
  • 2 replies
  • 0 kudos

Resolved! Access emails

Hello. I am trying to change the password on my email accounts to match my VM login details and keep getting the following error message: Validation of server failed due to invalid credentials

My account

How do I delete my community /virgin account

skull88 by Joining in
  • 1 replies
  • 0 kudos

Unable to access email

Hi,I had set up my email a few years ago which is linked to my Facebook account recently I forgot my Facebook password and I tried to reset password but it is not recognising my email address are you able to send me a link to reset m...

AP79 by Joining in
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unable to access email account

For the last fourteen days I have been told that my mail box is unavailable try in an hour or change passwordOn the two occasions that I have managed to get through to somebody they have told me that someone is urgently looking into it and have given...

mjgfro by Joining in
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  • 0 kudos

eMail issues

My email was working across a number devices last night but today they all ask for me to re-authenticate and even after changing passwords I cannot access my emailsAnybody else having trouble accessing email today

Leo0407 by Joining in
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Email IP on Spamhaus Blacklist

I had a bunch of malware on my computer, I have now dealt with this and got rid of it all and the systems running. But this has put me on a few blacklists, and the only blacklist I cannot de-list myself is Spamhaus, I get the following message.  Spam...

Can’t access or receive emails from one of my email addresses

Hi,I have moved house yesterday and now I cannot receive or send emails from one of my is fine and other virginmedia email accounts are receiving emails. The Blueyonder email account is the one I signed up wi...

Carol25 by Joining in
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