Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiI appear to have a common problem which never appears to get resolved by VM. I am able to receive my emails but not send them although I can send them on Webmail. All of my settings are correct and I have deleted and reinstalled all the apps I use ...
HiI am having precisely the same problem. Can you please DM me to assist? I need to know is there is a way of reinstating the account for long enough to change the email addresses on the various websites I have, and whether there is a way of downlo...
Hello. I am trying to change the password on my email accounts to match my VM login details and keep getting the following error message: Validation of server imap.virginmedia.com failed due to invalid credentials
I was doing a bit of housekeeping by deleting defunct addresses and somehow changed the address of my primary e-mail in Outlook, so now I can't access my e-mail via Outlook, and only via VM Web-mail, how can I get my password reset?
How do I delete my community /virgin account
Hi,I had set up my email @virginmedia.com a few years ago which is linked to my Facebook account recently I forgot my Facebook password and I tried to reset password but it is not recognising my email address are you able to send me a link to reset m...
For the last fourteen days I have been told that my mail box is unavailable try in an hour or change passwordOn the two occasions that I have managed to get through to somebody they have told me that someone is urgently looking into it and have given...
My email was working across a number devices last night but today they all ask for me to re-authenticate and even after changing passwords I cannot access my emailsAnybody else having trouble accessing email today
I had a bunch of malware on my computer, I have now dealt with this and got rid of it all and the systems running. But this has put me on a few blacklists, and the only blacklist I cannot de-list myself is Spamhaus, I get the following message. Spam...
Hi,I have moved house yesterday and now I cannot receive or send emails from one of my virginmedia.com accounts.Blueyonder.co.uk is fine and other virginmedia email accounts are receiving emails. The Blueyonder email account is the one I signed up wi...
