Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
As of yesterday I seem to be locked out of virginmedia account and therefore can no longer access my xxx@virgin.net email account which I have used for the last 20 years. I am desperate to get access back and have tried resetting passwords etc but ke...
Hi,I have an old Blueyonder email account which I no longer use because it was hacked. Please can it be deleted.RegardsPhil
Started with being unable to send, not can't access email at all!
HI, I have the same problem, my account has been hacked in the same way as the original post. Could you please close my email account. It's a secondary email address to an original closed account.
I was a virgin media customer for a number of years but my contract was ended back in 2022I was told my email account would remain active for around 90 days, but it is still an "active" email account and I urgently need it closed.My email account has...
Hi,I have a couple of problems receiving emil to my .blueyonder account. The account is over 20 years old , is set up properly and has worked pretty much on the ball up to a year, maybe 1.5 years ago.The fist thing I noticed was emails arriving late...
Hi Team,The account is closed I can't remember my email password, my email address is still valid and operational but unable to send emails after upgrading my mobile. I'm in the process of migrating to Gmail accounts but I need to send emails from th...
Hi, I just bought a Swann CCTV system and before I call their support line I would like to ask some questions, everything is working just fine, it's just this frustrating email configuration in the Swann software that's making me pull out my hair! A...
I have one VM account (one of several secondary accounts) which has refused to accept input for some weeks. Thunderbird is email client. Up to 28th May VM/ThunderBird had worked without issue across a score of accounts on Ubuntu 22.04 desktop.There ...
Hi All,I'm having a similar issue to others that I've been reading about recently in this forum. I have an old blueyonder email address and after reading through posts about the app password a few weeks ago when I got a new phone, I successfully mana...
