Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have about 20 folders I use for personal and business related matters.Some have been restored and some are empty. I rely on my historical emails for VAT claim proof.Have reset my password etc.What else can I do ?
I've been having what sounds like a very similar problem. Email has stopped syncing on the Gmail app on my android phone.I deleted the account and re-added, and this then synced any new messages.However, it then stopped syncing again.I've now removed...
During the email outage a couple of weeks ago, I was getting problems receiving emails on my laptop then my phone. When it was all OK, I started getting emails on my laptop again but nothing is coming through to my phone now, although I can send em...
I cancelled my account with Virgin around 2 1/2 years ago but my old email account still appears to be active (I still receive emails on it). Understand it should have been closed down after 90 days. How do I go about getting it closed down?
my webmail inbox refuses to show any incoming email. I have been changing some of the names, and using my new virginmedia address now, which shows an error and an empty inbox. The error message is: "The entered credential or authentication informat...
Please can you delete my husbands old email account. We no longer have a Virgin Media account. Hi email address has been hacked and is being used to hack Instagram accounts. [MOD EDIT: Personal info removed] Thanks
For some days emails haven't been coming through to my Android phone. Well, they didn't, then they did, then they didn't again and still don't.I tried following the steps in the post on the thread entitled "Re Additional email not working", generati...
Cannot receive emails on my ntlworld account. Is this an end to the address or is it an issue that has an easy fix. I have changed passwords so much I don't know which one us right, I have emptied mailboxes and changed settings so much am not sure if...
During the last two days I have stopped receiving email on my android phone. I have changed nothing.I can receive on Ipad
Can not access my virgin email even though I have had to change my password. One second my details are fine the next time I try apparently both email address and password are in correct. The virtual chat is pointless as no help what so ever. Was look...
