Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have forgotten password on one of my secondary email accounts, so am trying to change / reset it, but am unable. I cannot change anymore via the main account (only delete). Have tried logging on via the secondary account but cannot register a forgo...
I have been hacked and all my folders and address book from my blueyonder account are gone. Is there any way I can recover any of this
Hi, I'd be really grateful for current instructions on how to change an email password. I've read a number of posts here, but the screen options seem to be different to what I'm finding. I also don't want to change my account password by accident. Ma...
Hello. I desperately need to help my older parents delete their blueyonder email account. They no longer use it but it has been hacked and is causing lots of stress to them. please can someone help me to do so. thank you
All of a sudden , this morning I was not receiving any emails into my ntlworld account on my iPhone neither could I send any emails. I tried to find some assistance online and ended up changing my password which enabled me to receive all me emails bu...
Hi thereLooking for a solution to my issue. I have spent the last 72 hours trying to troubleshoot 2 issues with Outlook 2021.Background:Running Windows 10 on a desktop PCForced to upgrade from Office 2013 Professional Plus due to expiry notice, purc...
Hi, We left Virgin Media last February. We we're told our 4 email accounts would be deleted after 90 days. We have still been getting emails including spam. And now my mine appears to have been hacked. We would like all 4 to be removed, deleted, wha...
I can't access my email account on my laptop which runs Windows 11. I have set up my Gmail account without any difficulty but if I go into 'Add Account' on the Mail appand put in my blueyonder email address it just doesn't work. It can't receive new ...
Several years ago I set up an auto-forward rule so that any emails sent to my ntlworld email address would be copied to my outlook email address so that I would only ever have to look at one inbox (i.e. outlook). Technology moved on and I am now abl...
I’ve received an email today saying account termination. It’s from blue yonder.co.uk Admin It’s asking me to confirm email to continue using it but it looks like a scam to me. I haven’t had to do this before. Anyone else had anything in last few days...
