Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I just got off from a call being told that all my emails are deleted and my email account is finished.It was an account I have had for 20 years and access daily.There are hundreds of very important items amongst the items foldered away.Worryingly for...
Hello - can someone conatct me s my NTL world email has been hacked and they are logging into my instgarm, facebook, bank accounts. I need to change the password immediately. I have changed my My Virgin Media password but this doesn't log anyone out ...
Still getting 403 forbidden error on my email account when using virginmedia webmail.It works fine on my mobile phone via an email client and when using an email client on the PC. Any idea ahy? I have already reset the password.
I'm in the same position and have been for 2 weeks now. I too have tried following the steps given by on-line help chat and those given by a tech guy over the phone.Nothing has helped. I am still locked out although, like you, I can access the My Vir...
I think someone external has my email password. I am continuing using an old virginmedia email account even though I have left virginmedia 2 years ago which still works as normal.Over the past 2 weeks, I am getting requests to change my password on ...
I like others have had problems getting into my ntlworld email address after buying a new phone. I got through to the tech side after jumping through hoops like the turn it off and on again, reset password but I couldn't because it sends the reset pa...
When I attempt to access Webmail from either my phone or Laptop I get a 403 forbidden message, even using the links from the home page menu. https://mail.virginmedia.com/ajax/login?sessionToken=9ee354b6fcd643eda62143e44f398daf-7e816938aa03437d9097d8a...
Hi,How do I change my NTL world email password as I've forgotten it?Thanks W
I am having trouble logging into emails on my laptop - getting the error message 403 forbidden, though I can access emails on my phone. I can see that there have been similar issues previously, but is there an easy fix for this? Technical support in ...
Thank you for your previous help. My main email account on my PC has worked correctly for a few weeks now since being recovered, however, 06/11 morning I got sent the box about entering user name and password for the smtp.virginmedia.com server and I...
