Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, My wife's email address has been deleted or deactivated, our old contract expired with virgin and we took out a new control, when this happened her email has stopped working completely, I'm assuming it's been deactivated? How do we regain access ...
Evening, My blueyonder email account is not working on my PC or through my mobile. I have gone through the password change process and reset routers but it is still not working. This is the message I receive Task 'Synchronizing subscribed folders for...
Can anyone advise when email FOLDERS will be restored? Historical inbox is now restored but not FOLDERS.
I cannot remember the original password. I've tried requesting changing passwords as per instructions I've seen here, but it does now allow me to do so and just says contact VM. I tried calling a few days ago and got nowhere other than told to wait...
Still no historic emails. What's going on?
My wife used to receive her ntlworld emails on her gmail account, but this has now stopped. Anyone got any ideas how to sync the 2 again? I'm not very good with IT, so I'll need step by step instructions. I'd be very grateful for any help
Since the email fiasco of a week ago I can no longer access 2 of our 3 ntlworld email accounts, nor are we getting anywhere with VM when trying to resolve the problem. They trying to make out the problem is my doing.Now one of the missing accounts is...
Hello,I today received a forwarded email from my old NTL World email account, which I thought had been closed down.Could I please ask how do I close this account downThanks for any helpRegards
I have an old email address that has been hacked please help unable to change password as I an no longer a customer
I have had auto-forwarding of emails enabled for some time, which forwards "all" VM emails to my gmail account. What I have noticed is that some emails originating from particular senders e.g. Ali Express in particular, do not get auto forwarded. Suc...
