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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Locked out of email

HiI have been locked out of my email and need support from the virgin Team.I have an orphan which contains important documents. I need access to them.Thanks Declan      

Re: Ntlworld email account stopped working

I'm getting the same issue atm. Context: I access my NTL world email address via thunderbird using the publicly listed imap config. Now its prompting me for my password. I input the password and it doesn't connect. When trying to login to the Virgin ...

Resolved! Delete old NTLWorld email account (now hacked)

Can someone please help - I need to DELETE my old NTLWorld email account.  I have not been a Virgin/NTLWorld customer for many years now.   However, the account is still active and is receiving junk email.  Now I find that it has been hacked and I’m ...

Resolved! Virgin net webmail

How do I access my account via Internet? Webmail?

aes3001 by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Mail (NOT) forwarding.

Hi, My 2 ntlworld accounts now seem stable ( touch wood) and accessable logging in via the Web. I was told to login seperately to access them and it seems to work. However...I have 2 issues 1. Constant messages popping up regarding imap & details bei...

DB55 by Joining in
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  • 0 kudos

Resolved! Email password reset

 Hi all, I've got 1 main email that ends with I have 4 other emails which are sub emails from this one email account (I can create up to 9) I have 2 emails for my sons & 1 for my wife, so today I've bought a new Samsung phone for my ...

Sarb1 by Joining in
  • 6 replies
  • 0 kudos

Create new Email

Dear allI have question, I want create new email but i can't create new oneso please help me about thatregards

danaali by Just joined
  • 5 replies
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Ntlworld password reset

Please advise how I can reset my password?I am a virgin mobile customer, but no longer a broadband customer so my web access to the email client is disabled.I currently access my email using a third party email client, but I need my pas...