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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Need to access blueyonder email on pc not just phone

I have had a blueyonder email for many years. And could always access via VM website. Now I cannot. I am a VM broadband customer. Indeed my VM account is linked to this email account. The email address still works on my phone but need to access it th...

Nh3384 by Joining in
  • 5 replies
  • 0 kudos

Access to E Mail

I can no longer access my ntlword e mail on my PC via My Virgin Media. I can get email on my phone with no problem. HELP!! 

PeterJC by Joining in
  • 7 replies
  • 0 kudos


My email filters did not work properly today, with emails not going to the expected folders.I  checked my filter settings and there were two changes, a destination folder was "removed" and also one specific filter was "dissabled", which filtered to  ...

ALF28 by Super solver
  • 21 replies
  • 0 kudos

Unable to access Blueyonder account

Hi,I’ve noticed for the past two days, I’ve been unable to access my BY account - it states (in both the iOS outlook app and webmail), that it’s failed to auth with the iMap settings.No settings have been changed. I’m using with ...

Wazza_26 by Tuning in
  • 5 replies
  • 0 kudos

Reinstatement of secondary account

I was trying to add my wife’s  VM email account to a new computer and she couldn’t remember the password - none of the usuals worked. I thought I might be able to delete and reinstate the account with a new password, but of course she couldn’t receiv...

JaredH by Joining in
  • 2 replies
  • 0 kudos

Did I do the right thing, offer seemed terrible

Contract was up, £28 a month for M250 with volt boost (due to having an o2 sim) it was M350. On renewal in retentions the best I was offered was M350 for £37 after about 3 offers and 3 operators, all did the same numbers, no tv, sim etc. So I went ah...

helmut89 by Joining in
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Wanting to Port out the email addresses

I'm thinking of possibly leaving VM after many years. I have BB and Landline.  As you can appreciate my email address is used for contact by many people and companies. I want to take my associated email addresses to my new provider rather than try to...