Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiI recently bought a new mobile. I wanted to tidy up my whole phone setup including emails.I use an old ntlworld.com email address but have always kept on top of the correct virginmedia.com servers settings, IMAP etc. Over the years I have added my ...
I want to change my passwords on my email addresses but I can't find them the way Virgin has changed this site.Can anyone point me in the right direction please?
I recently upgraded Microsoft Outlook, but had to re-submit passwords for 2 Virgin email addresses. I've forgotten the password for one of them - a virgin.net address. In VM mail, it's a secondary address but I can't access it there either. Help plea...
Hi,Hopefully someone can help. My primary email for about 20 years has been an @ntlworld one, however a few days ago I started getting an error message when trying to access.I've tried Outlook on my Laptop, the Mail app on my iPhone and by logging in...
Same problem. Cannot send emails, or reply to emails from by Virgin account, just get the message "An error occurred inside the server which prevented it from fulfilling the request". I'm using a laptop at home, if that makes any difference. Massivel...
Getting this message as soon as I try to log in to my email account. Have read that if you uninstall CCleaner and Kamo it would remove it. Well not for me as they have never been installed on the laptop. Cleared all cache. Contacted VM help line but ...
I'm no longer a virgin media customer, but my email still seems to be active, i'm regularly receiving updates of the most recent email outage forwarded from my virginmedia.com account to my active gmail account.Is there any way to get this old accoun...
Hello I have an old ntl email account that appears to have been hacked and the hacher is using it. How do I go about getting it deleted? I tried to log back into it but they have changed my password. Ive seen from another thread you were able to look...
I have lost access to my NTLWORLD.COM emails, and have seen many similar issues raised on this forum, and the responses seem to blame the user, However this has nothing to do with cache or passwords. I have had more than one online chat and there is ...
Hi, you have confirmed via whatsapp that you have deleted my email address, confirming that your terms state that this happens 90 days after closing an account. My account closed over two years ago!I had no notification that it would be deleted and e...
