Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I'm an ex virgin media customer haven't been with them for over a year, the last week my ntl World has been taken over I need help closing down this email and deleting it permently from the data base.
Hi, I have a virgin.net account. initially about 3 weeks ago I lost all emails which was reported as a known issue and I received the mails from virgin saying they were dealing. Then about 5 days ago all emails stopped. Password doesn’t work and if I...
Hi Tom May I request that you PM me too please? I am a Virgin customer, however my blueyonder email I hold is from a previous account my parents had before I moved out. I recently have been hacked and it seems the hacker has some how managed to cha...
My email address has been hacked and compromised, please can I have some support with this?
For the last two or three weeks I have received my emails but not been able to do anything with them (eg reply). This happens on my laptop and notebook. However it is working on my phone as normal.This is very inconvenient as I have to send weekly HM...
For two weeks now I have not been able to reply, forward, delete or compose emails using any browser (I have tried Chrome, Firefox & Edge). I can receive emails and, and in fact now have over 400 emails in my inbox that I cannot action. The problem i...
My main e-mail is working fine but my second account ( @virginmedia.com) is no longer available all folders and e-mails have gone. Car insurance renewal documents in there need to get them back. Can anyone help
Was told that historic emails would be restored - don't really use ntlworld so not expecting anything. Came as big surprise to over 15000 emails in my inbox. You have restored every email I ever had with ntlworld.. Can you imagine trying to get ri...
Hi Robert, I am in the same boat, I am haven't been a VM customer for 3 years now due to it not being available where I live now. However I have an @ntlworl.com e-mail address, how can I delete it?Many thanks
June 16th suddenly lost access to virgin emails on outlook. I eventually managed to get them through my virgin media web based, but while I have incoming on 2 email addresses ( unified), I can only send on one, and the 3rd email address doesn't get ...
